Read the latest IFS blog posts from the Service industries experts at IFS here. These authors understand the issues and challenges you face – read their thoughts from around the world on new technologies and market developments in service management. Learn more about IFS’s expertise in the Service industries.

| | Estimated reading time: 4 minutes | Service
Technology is the Spark, People the Glue
Technology in the Service Industry

Service is part of an $18 billion massive global industry where technology is the spark and people are the glue. …

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| | Estimated reading time: 2 minutes | Creativity & Innovation, Service
Santa’s Impossible Mission: Every Second in the Field Counts and IFS is Here to Help
Santa's Impossible Mission

Every year, Santa embarks on an impossible mission! There’s nothing more challenging than delivering presents to all the children of…

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| | Estimated reading time: 5 minutes | IFS Labs, Service
IFS and Zebra Technologies Team Up to ‘Democratize’ Field Service
IFS and Zebra Technologies

As field service technicians are asked to fix increasingly complex problems, they have to draw much more frequently on external…

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| | Estimated reading time: 6 minutes | Process Manufacturing, Service
The best way to approach servitization for process manufacturing
servitization for process manufacturers

Servitization is more commonly associated with discrete manufacturers, but process manufacturers are also embracing this change in business strategy. Servitization…

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| | Estimated reading time: 6 minutes | Service
Is It Time to De-Fossilize Your Business?
de-fossilize your business

What do you think about when we talk about fossils? Dinosaur bones? A footprint in a rock? Something frozen in…

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| | Estimated reading time: 2 minutes | Service
Can you Accurately Measure the Business Impact of Service Technology?
service

During my time as an independent analyst covering field service, I had the opportunity to speak with countless service practitioners…

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| | Estimated reading time: 15 minutes | Creativity & Innovation, Events, Service, Transform Your Business
theCUBE at IFS World Conference 2019 with Marne Martin
theCUBE Marne Martin

theCUBE is the world’s leading live interview show covering enterprise tech, innovation and the people who imagine, create and implement…

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| | Estimated reading time: 3 minutes | IFS Applications, Partner, Service
Q&A with IFS Partner: Levilo

This is the eighth in our series of conversations with members of the IFS partner community. For this installment of our…

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| | Estimated reading time: 6 minutes | Events, Service
How and Why to Put Service at the Heart of Your Business Success
service

While many organizations already provide their customers with services, they’ve missing out on the opportunity to generate sizable additional service…

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| | Estimated reading time: 1 minute | Service
Watch How IFS Helps Spencer Technologies Take Service Excellence to the Next Level
IFS helps Spencer Technologies

Spencer Technologies offers end-to-end service support for its retail clients, from setup, to service, to teardown. They do so by…

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| | Estimated reading time: 3 minutes | Service
Service is in the Spotlight
spotlight on service

I’m sure by now that you’ve heard the news that Salesforce acquired Click Software for $1.35 billion. This seems to…

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| | Estimated reading time: 4 minutes | Cloud, Service
The State of Service Management Software Deployment is in the Cloud. Are you there yet?

A few months back, Gartner released its 2019 Magic Quadrant for Field Service Management, and for the fourth consecutive time,…

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