Read the latest IFS blog posts from the Customer Engagement experts at IFS here. Learn more about IFS’s expertise in Customer Engagement for faster, smarter, customer service.

| | Estimated reading time: 3 minutes | Brand, Business Technology, Cloud, Customer Engagement, Events, IFS Cloud, Just For Fun
IFS Unleashed: Why we’re going to Miami

An IFS customer since 2007, CDF Corporation will be attending IFS Unleashed this year. Alex Ivkovic, CIO, shares his motivations…

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| | Estimated reading time: 7 minutes | Customer, Customer Engagement, Just For Fun, Moment of Service, Service
From Civil Engineering to IT: Q&A with IFS Champion Michael Pfarrer

Maintaining strong relationships with our customers is at the heart of everything we do at IFS, and the IFS Champions…

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| | Estimated reading time: 4 minutes | Customer, Customer Engagement, Just For Fun, Moment of Service
Creating a masterpiece: Q&A with IFS Champion Mohsin Al-Ruqaishi

IFS Champions are individuals that work within our customer organizations, making change and delivering great moments of service at their…

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| | Estimated reading time: 4 minutes | Business Technology, Customer, Customer Engagement, Moment of Service
IFS Customer Success team blog: Antonio Serrano García

IFS Customer Success Services all start and end with one key element: a global team of committed professionals. Antonio Serrano…

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| | Estimated reading time: 3 minutes | Automotive, Brand, Business Agility, Customer Engagement, Just For Fun, Moment of Service
Our IFS Roving Reporter gives us his F1 predictions for 2022

Last year’s Formula 1 season had all the hallmarks of a classic battle between titans, Lewis Hamilton and Max Verstappen,…

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| | Estimated reading time: 5 minutes | Brand, Business Technology, Cloud, Customer, Customer Engagement, Service
IFS Customer Success team blog: Mads Rydder

IFS Customer Success Services all start and end with one key element: a global team of committed professionals. Mads Rydder,…

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| | Estimated reading time: 6 minutes | Business Agility, Business Technology, Cloud, Customer Engagement, IFS Cloud, Moment of Service
Cimcorp’s IT Strategy for Working Smarter with IFS Cloud

Cimcorp Group is a manufacturer and integrator of intralogistics automation whose intelligent solutions have brought peace of mind to warehouses…

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| | Estimated reading time: 4 minutes | Cloud, Customer, Customer Engagement
IFS Customer Success team blog: Nadee Jayatilaka 

IFS Customer Success Services all start and end with one key element: a global team of committed professionals. Nadee Jayatilaka, Success…

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| | Estimated reading time: 4 minutes | Customer, Customer Engagement
Meet the people behind Customer Success: Jose García

IFS Customer Success Services all start and end with one key element: a global team of committed professionals. Jose García, IFS Customer Success Manager, talks…

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| | Estimated reading time: 5 minutes | Automotive, Business Agility, Customer Engagement, Manufacturing, Supply Chain, Transform Your Business
Unlocking the true value of digital technology in Manufacturing

The speed at which digital technology advances and the way it can disrupt entire markets is truly mindboggling. Why do…

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| | Estimated reading time: 5 minutes | Brand, Customer, Customer Engagement, Moment of Service
Navigating the invisible ERP spider’s web: IFS Champion Minna Ingram

The IFS Champions program shines the spotlight on exceptional individuals that work for IFS customers, making use of their IFS…

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| | Estimated reading time: 5 minutes | Business Agility, Business Technology, Cloud, Customer, Customer Engagement, Digital Transformation, IFS Cloud, Moment of Service, Research, Service, Service Management
51 Percent of Companies have Re-engineered Processes for Better Customer Experiences
customer experience

New survey data suggests that only enterprise software optimized to deliver, not units, not revenue, but the inflection points that matter to…

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