| | Estimated reading time: 2 minutes | AI, Automation, Field Service Management, Manufacturing
From Field-Centric to Remote by Default Strategy: Konica Minolta’s Automation & AI Journey and Business Value

To Konica Minolta, a leading provider of digital workplace services, commercial and industrial printing, and optical systems for industrial use,…

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| | Estimated reading time: 8 minutes | AI, Automation, Business Transformation, Construction & Engineering, Digital Transformation, Servitization
C&E Industry Trends and Predictions

2024 is expected to witness significant advancements in construction and engineering, driven by a need to increase business competitiveness, adopt…

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| | Estimated reading time: 4 minutes | AI, Automation, IFS Cloud, Servitization
The Human Element in AI: Enhancing Field Service Dispatch for Maximum Impact

Scheduling service technicians efficiently poses a significant challenge for many companies today. With high volumes of jobs and resources, customer…

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| | Estimated reading time: 8 minutes | AI, Automation, IFS Cloud, PSO
Markus Persson, IFS Global Telecom Industry Director, Shares his Insights and Reactions to the State of Service in Telecommunications 2023 Research

Emily Hackman, Telecommunications Industry Marketing Director, recently sat down with Markus Persson, the IFS Global Telecom Industry Director, to get…

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