Read the latest IFS blog posts about IFS customers. Learn more about IFS customers.

| | Estimated reading time: 6 minutes | Brand, Creativity & Innovation, Customer, Events, Transform Your Career
What Drives Employee Motivation?

Q1 has officially ended, and as we look ahead to Q2 and beyond, you might be thinking about how to…

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| | Estimated reading time: 5 minutes | Customer, ERP Enterprise Resource Planning, IFS Cloud
Upgrading to IFS Cloud: A Holiday well spent

Another few years and another IFS upgrade! A while back I posted my upgrade story on the IFS Blog and…

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| | Estimated reading time: 6 minutes | AI, Customer, Digital Transformation, Sustainability, Telco
2024 Telecommunications Industry Predictions

The telecommunication industry is undergoing a rapid transformation as new technologies, customer demands, and competitive pressures reshape the market landscape….

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| | Estimated reading time: 6 minutes | assyst Blog, Customer, Customer Experience, IT-Branche, Service Management
A People-Centric Guide to Enterprise Service Management (ESM)

With Enterprise Service Management (ESM), organizations can streamline their service delivery processes, improve customer satisfaction, and foster a culture of…

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| | Estimated reading time: 7 minutes | Customer, Customer Engagement, Field Service Management, Industry Predictions, Service, Sustainability
Five Significant Field Service Trends for 2023

As companies attempt to orchestrate new product-as-a-service business models, adopt circular economy ambitions and rise to increasing customer and employee…

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| | Estimated reading time: 5 minutes | Customer, IFS Unleashed
IFS Unleashed: Why we’re a Sponsor at Miami

For more than two decades, Astra and Canyon Technologies coexisted independently as IFS partners. Last year, the organizations merged, creating…

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| | Estimated reading time: 4 minutes | Customer, Digital Transformation, Product and Innovation
Voice of the Customer: the foundation to business transformation success

12 months after the acquisition of award-winning feedback platform, Customerville, the IFS team take a step back to review how…

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| | Estimated reading time: 4 minutes | Aerospace & Defense, Customer, IFS Unleashed
IFS Unleashed – Explore ways technology is propelling A&D organizations into a digital future

IFS Unleashed is bringing together A&D industry leaders to explore ways technology is helping propel organizations into a digital future….

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| | Estimated reading time: 2 minutes | Customer, IFS Cloud, Service Management
Service Management in IFS Cloud: Service Program Management

Service Program Management provides our customers with an interactive hub to manage all service requests. Providing a seamless user experience…

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| | Estimated reading time: 4 minutes | Customer, Moment of Service
Maintaining a Balance: Q&A with IFS Champion Shuja ur Rehman

Rebecca Walker, Global Customer Advocacy Strategist for IFS, talks to Shuja ur Rehman about his role as Head of IT…

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| | Estimated reading time: 2 minutes | Customer, IFS Cloud, Service Management
Service Management in IFS Cloud: Service Object 360

Service Object 360 is a page designed for call takers, dispatchers, and others to get a comprehensive view of the…

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| | Estimated reading time: 2 minutes | Customer, IFS Cloud, Service Management
Service Management in IFS Cloud: Remote Assistance

Remote Assistance provides technicians with instant access to experts who can help them resolve problems they encounter while working in…

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