With Enterprise Service Management (ESM), organizations can streamline their service delivery processes, improve customer satisfaction, and foster a culture of…
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A People-Centric Guide to Enterprise Service Management (ESM)
Five Significant Field Service Trends for 2023
As companies attempt to orchestrate new product-as-a-service business models, adopt circular economy ambitions and rise to increasing customer and employee…
Read MoreIFS Unleashed: Why we’re a Sponsor at Miami
For more than two decades, Astra and Canyon Technologies coexisted independently as IFS partners. Last year, the organizations merged, creating…
Read MoreVoice of the Customer: the foundation to business transformation success
12 months after the acquisition of award-winning feedback platform, Customerville, the IFS team take a step back to review how…
Read MoreIFS Unleashed – Explore ways technology is propelling A&D organizations into a digital future
IFS Unleashed is bringing together A&D industry leaders to explore ways technology is helping propel organizations into a digital future….
Read MoreService Management in IFS Cloud: Service Program Management
Service Program Management provides our customers with an interactive hub to manage all service requests. Providing a seamless user experience…
Read MoreMaintaining a Balance: Q&A with IFS Champion Shuja ur Rehman
Rebecca Walker, Global Customer Advocacy Strategist for IFS, talks to Shuja ur Rehman about his role as Head of IT…
Read MoreService Management in IFS Cloud: Service Object 360
Service Object 360 is a page designed for call takers, dispatchers, and others to get a comprehensive view of the…
Read MoreService Management in IFS Cloud: Remote Assistance
Remote Assistance provides technicians with instant access to experts who can help them resolve problems they encounter while working in…
Read MoreService Management in IFS Cloud: Service Catalog
Service Catalog is an integral part of your field service infrastructure. It allows you to standardize and simplify your service…
Read MoreIFS Unleashed: Why we’re a Sponsor at Miami
An IFS Partner since 2019, Hoist Global Tech Solutions Inc. will be attending and exhibiting at IFS Unleashed as a…
Read MoreKLN Family Brands works with IFS to improve forecasting and drive growth
KLN, a family-owned company based in Minnesota that manufactures human and pet food products, is partnering with IFS during a…
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