Read the latest IFS blog posts about IFS customers. Learn more about IFS customers.

| | Estimated reading time: 3 minutes | Business Agility, Business Technology, Cloud, Customer, Customer Engagement, Digital Transformation, Moment of Service, Research
58 Percent of Consumers Share Poor Experiences with their Network

The ramifications for companies that fail at the moment of service are significant. A quarter of consumers say they would abandon a brand after just one…

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| | Estimated reading time: 4 minutes | Business Technology, Cloud, Customer, Digital Transformation, Moment of Service, Research, Service
18 Percent of Businesses ‘Too Busy’ to Report Issues in their Value Chain

Despite sizeable investments in customer experience evaluations such as Net Promoter Scores (NPS), reviews, satisfaction ratings and surveys, companies are neglecting to…

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| | Estimated reading time: 5 minutes | Business Agility, Business Technology, Customer, Customer Engagement, Digital Transformation, Moment of Service, Research, Service, Supply Chain
90 percent of Companies in the Process of re-engineering their Business 

A huge 90 percent of companies have already or are in the process of reengineering their businesses in the past year to deliver better moments of service. Yet many are…

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| | Estimated reading time: 3 minutes | Business Technology, Cloud, Customer, Customer Engagement, Digital Transformation
Understanding New Business Models And Opportunities In The Wake Of Covid-19

March of last year saw us publish the findings of a major study that, among other things, touched on the…

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| | Estimated reading time: 2 minutes | Customer, Manufacturing
Inca Digital Printers selects IFS to replace legacy systems
Inca Digital Printers Ltd

IFS’s cloud ERP solution to help British inkjet pioneer digitize value chain and accelerate efficiency gains. Inca Digital Printers Ltd,…

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| | Estimated reading time: 5 minutes | Customer, Digital Transformation, Manufacturing
Essential upgrade, surprisingly painless
Manufacturing Arm

Few companies relish the thought of implementing a software upgrade…but it’s not always bad news. Dag Tore Wiulsrød, Manager Logistics…

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| | Estimated reading time: 3 minutes | Customer, Digital Transformation, Transform Your Business
Outcome-based engagement: the team effort behind business transformation
Karo Pharma

Sofia Sjöström, Head of Digital Finance at Karo Pharma, has led several ERP implementations in her career. Following Karo’s recent…

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