The ramifications for companies that fail at the moment of service are significant. A quarter of consumers say they would abandon a brand after just one…Read More
Read the latest IFS blog posts about IFS customers. Learn more about IFS customers.
Despite sizeable investments in customer experience evaluations such as Net Promoter Scores (NPS), reviews, satisfaction ratings and surveys, companies are neglecting to…Read More
A huge 90 percent of companies have already or are in the process of reengineering their businesses in the past year to deliver better moments of service. Yet many are…Read More
March of last year saw us publish the findings of a major study that, among other things, touched on the…Read More
IFS’s cloud ERP solution to help British inkjet pioneer digitize value chain and accelerate efficiency gains. Inca Digital Printers Ltd,…Read More
Few companies relish the thought of implementing a software upgrade…but it’s not always bad news. Dag Tore Wiulsrød, Manager Logistics…Read More
Sofia Sjöström, Head of Digital Finance at Karo Pharma, has led several ERP implementations in her career. Following Karo’s recent…Read More