Max Israel

IFS Global Creative Director, Max Israel, is also the founder of IFS Customer Experience Management tool, IFS Customerville. With over 20 years experience in CX, Max is also responsible for elevating IFS storytelling to inform and inspire stakeholders everywhere.

| | Estimated reading time: 3 minutes | Business Agility, Business Technology, Moment of Service, Service, Service Management
The CX Tidal Wave

How listening is essential to navigate the storm The pandemic compelled consumers to shift their expectations more rapidly and completely…

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| | Estimated reading time: 2 minutes | Business Technology
What I Learned about ERP, EAM and FSM during my IFS Internship
ERP, EAM, FSM Enterprise Software

As part of my degree in digital marketing at the University of Bournemouth, I had the opportunity to spend a…

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