Rising customer expectations, shifting business models and disruptive competitors have made service a key component and differentiator for future success…
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As President of IFS Service Management Marne’s focus is to continue to elevate the strategic importance of service management to the success of the overall IFS business. Marne works strategically to ensure the entire portfolio of IFS’s service management solutions provide customers with the business value they expect from a global industry leader in field service management (FSM). Prior to IFS, Marne served as CEO and led the executive leadership team at ServicePower Plc and CFO of Norcon, Plc., a UK-based telecom and defense consulting firm.
Expert Insight: The key drivers of innovation and transformation in telecoms
Breaking down the siloes: the legacy technology dilemma
No industry is immune from the famous ‘digital transformation’ buzzword, following a period of such intense social and business change….
Read MoreHow technology helps utilities serve the planet AND their customers
We are all global citizens who love our planet and rely upon electricity and fuel to power our lives. We…
Read MoreDigital transformation is about people, not technology.
Digital transformation isn’t just a buzzword, it has become a way of being given the ever-increasing rate of technology adoption…
Read MoreIFS PSO: Unmatched Oversight and Automation, Recognized by the UK National Innovation Awards
We are honored that IFS has received recognition as a runner-up in the categories for ‘Remote Workforce Management’ and ‘Remote…
Read MoreDefining Your Moment of Service
I’ve been in the industry long enough to understand that what drives exceptional businesses is often exceptional service. Service has,…
Read MoreSanta Claus is Coming to Town—More Optimized than Ever with IFS
Santa knows that spreading cheer and giving gifts is more important than ever this year. There’s no room for error…
Read MoreTaking Advantage of the Convergence of Sales and Service
Over the last few years, we’ve seen the incredible power of service take its rightful place as a key driver…
Read MoreIFS Was Built to Help you Navigate This Moment
Industries, businesses, and individuals that deliver service have always held a special importance to me, and in the face of…
Read MoreTechnology is the Spark, People the Glue
Service is part of an $18 billion massive global industry where technology is the spark and people are the glue. …
Read MoreSanta’s Impossible Mission: Every Second in the Field Counts and IFS is Here to Help
Every year, Santa embarks on an impossible mission! There’s nothing more challenging than delivering presents to all the children of…
Read MoreIs It Time to De-Fossilize Your Business?
What do you think about when we talk about fossils? Dinosaur bones? A footprint in a rock? Something frozen in…
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