Read the latest IFS blog posts from the Service industries experts at IFS here. These authors understand the issues and challenges you face – read their thoughts from around the world on new technologies and market developments in service management. Learn more about IFS’s expertise in the Service industries.

| | Estimated reading time: 2 minutes | AI, Field Service Management, Service
From Vision to Implementation: Winning with AI in Field Service

AI might be the most talked-about term in field service currently. Yet, organizations are still finding it challenging to apply…

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| | Estimated reading time: 2 minutes | Field Service Management, Service, Service Management
The Power of AI in Workforce Management: PHS Story

Managing a large mobile workforce can be a daunting task. The job can be time-consuming, complex, and prone to error,…

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| | Estimated reading time: 3 minutes | Creativity & Innovation, Service, Technology
Service design: Why the little things matter

This is a short story about a belt, that thing we wear around our waists. It’s also about the power…

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| | Estimated reading time: 6 minutes | AI, Service, Service Management
IFS Predictions 2024: AI will revolutionize Service, driving altogether new, smarter use cases: Five Significant AI-fueled Service Trends

As generative Artificial Intelligence (AI) and machine learning pervade more and more operations and processes across the service sector, Mark…

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| | Estimated reading time: 4 minutes | Awards, Events, Field Service Management, Service
A personal reflection on recognition: What it means to be recognized as a Service Visionary 100

The Service Visionaries 100 awards stand as a symbol of excellence in the service industry. Announced in October, the service…

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| | Estimated reading time: 3 minutes | Field Service Management, Service, Service Management
Why Service Life-Cycle Management Is Vital for Asset-Centric Services

Organizations today face increasing challenges due to complex workflow systems, asynchronous data, and disconnected workforces. On top of this, businesses…

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| | Estimated reading time: 5 minutes | Events, Field Service Management, Service, Service Management
What is a ‘Service Visionary’ (And Why Should the C-Suite Take Note)?

This year, IFS and Hot Topics partnered to launch an exciting new initiative called the Service Visionaries Top 100. If…

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| | Estimated reading time: 3 minutes | Field Service Management, Service, Service Management, Sustainability
IFS Leads the Charge: Pioneering Sustainability through Electric Vehicle Fleet Optimization

In a world that is committed to embracing sustainability, organizations are realizing the importance of integrating eco-conscious practices into their…

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| | Estimated reading time: 6 minutes | Service, Service Management
Customer Interview: How Konica Minolta plan to transform Field Service Management with IFS

Konica Minolta currently have around two million customers in 150 countries. The company is a leading provider of digital workplace…

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| | Estimated reading time: 8 minutes | Manufacturing, Service, Supply Chain, Sustainability, Technology
Service: Your Profit Powerhouse Five Opportunities for Manufacturers in 2023

As we wrestle with global economic uncertainty, offering aftermarket services can provide a valuable continuous revenue stream, especially for manufacturers…

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| | Estimated reading time: 7 minutes | Business Technology, Business Transformation, Product and Innovation, Service, Service Management
How IFS Delivers All Critical FSM Functions to Accelerate Service Transformation, Part 1

A Blog Series Examining the Gartner® report “The Six Most Critical Functions of Field Service Management Applications” The First and…

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| | Estimated reading time: 4 minutes | Digital Transformation, Manufacturing, Service
Designed with Servicing in Mind

Committing to product performance and uptime through a lifetime service agreement has far-reaching implications, both for product design and field…

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