Konica Minolta currently have around two million customers in 150 countries. The company is a leading provider of digital workplace…
Read MoreRead the latest IFS blog posts from the Service industries experts at IFS here. These authors understand the issues and challenges you face – read their thoughts from around the world on new technologies and market developments in service management. Learn more about IFS’s expertise in the Service industries.
Customer Interview: How Konica Minolta plan to transform Field Service Management with IFS
Service: Your Profit Powerhouse Five Opportunities for Manufacturers in 2023
As we wrestle with global economic uncertainty, offering aftermarket services can provide a valuable continuous revenue stream, especially for manufacturers…
Read MoreHow IFS Delivers All Critical FSM Functions to Accelerate Service Transformation, Part 1
A Blog Series Examining the Gartner® report “The Six Most Critical Functions of Field Service Management Applications” The First and…
Read MoreDesigned with Servicing in Mind
Committing to product performance and uptime through a lifetime service agreement has far-reaching implications, both for product design and field…
Read MoreWhy Outcome-Based Revenues Demand Better, Longer Lasting Products
A service-based model can mean that maximizing product performance and longevity becomes more important than minimizing the cost of production….
Read MoreThe shift to Outcome Based Selling and Product as a Service (PaaS)
Outcome-based selling demands an entirely new and often unfamiliar mindset. In the first of a three-part blog series, IFS looks…
Read MoreFive Significant Field Service Trends for 2023
As companies attempt to orchestrate new product-as-a-service business models, adopt circular economy ambitions and rise to increasing customer and employee…
Read MoreIFS Predictions 2023: Telecom Industry
Markus Persson, Global Industry Director for Telecom at IFS, shares his insights for the sector through 2023 and beyond… PREDICTION…
Read MoreExpert Insight: The key drivers of innovation and transformation in telecoms
Rising customer expectations, shifting business models and disruptive competitors have made service a key component and differentiator for future success…
Read MoreHow to Protect Your Moment of Service in the Face of the Skills Gap
The future of field services relies on working smarter and an increased focus on employee experience. The field services sector,…
Read MoreBreaking down the siloes: the legacy technology dilemma
No industry is immune from the famous ‘digital transformation’ buzzword, following a period of such intense social and business change….
Read MoreThe Power of Community: Lessons Learned on the Future of Field Service 2022 Live Tour
Future of Field Service provides leaders across industries, and spanning geographies, both information and inspiration on how to differentiate their…
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