A recent report sponsored by IFS found that field service leaders are seeing notable KPI improvements thanks to their interactive…Read More
Read the latest IFS blog posts about the Moment of Service.
Every business has those moments when they get judged, when they either delight or disappoint. Bringing together all the decisions, the processes… the blood, sweat and tears… to deliver at those moments, is what it’s all about. We call it the Moment of Service. Learn more about the Moment of Service.
Rebecca Walker, Global Customer Advocacy Strategist for IFS, talks to Shuja ur Rehman about his role as Head of IT…Read More
Maintaining strong relationships with our customers is at the heart of everything we do at IFS, and the IFS Champions…Read More
How listening is essential to navigate the storm The pandemic compelled consumers to shift their expectations more rapidly and completely…Read More
IFS Champions are individuals that work within our customer organizations, making change and delivering great moments of service at their…Read More
When we started planning for IFS Unleashed, we placed value as the core theme for our new-look global community event….Read More
Today, do we know what the utilities of the future will look like? Will the traditional asset classes remain separated,…Read More
IFS Cloud lets you harness a level of industry experience and expertise you simply won’t find in other products. Here…Read More
Digital transformation isn’t just a buzzword, it has become a way of being given the ever-increasing rate of technology adoption…Read More
In 2019, more than 1700 attendees took time out to attend our world conference. In 2022, the world is thankfully…Read More
The pace of innovation for telecoms is genuinely staggering. Just 40 years ago, we launched 1G to support our big,…Read More
IFS Customer Success Services all start and end with one key element: a global team of committed professionals. Antonio Serrano…Read More