As the global construction industry matures and continues its strong rebound from the pandemic, the number of contractors transitioning their…Read More
Read the latest IFS blog posts about the Moment of Service.
Every business has those moments when they get judged, when they either delight or disappoint. Bringing together all the decisions, the processes… the blood, sweat and tears… to deliver at those moments, is what it’s all about. We call it the Moment of Service. Learn more about the Moment of Service.
I’ve been in the industry long enough to understand that what drives exceptional businesses is often exceptional service. Service has,…Read More
Arguably, no organizations face such radical and transformative change as those currently operating within the energy and utilities sectors. Fueled…Read More