Read the latest IFS blog posts from the Service industries experts at IFS here. These authors understand the issues and challenges you face – read their thoughts from around the world on new technologies and market developments in service management. Learn more about IFS’s expertise in the Service industries.

| | Estimated reading time: 11 minutes | Digital Transformation, Industry Predictions, Service
IFS Predictions 2023: Telecom Industry

Markus Persson, Global Industry Director for Telecom at IFS, shares his insights for the sector through 2023 and beyond… PREDICTION…

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| | Estimated reading time: 6 minutes | Digital Transformation, Service, Service Management
Expert Insight: The key drivers of innovation and transformation in telecoms

Rising customer expectations, shifting business models and disruptive competitors have made service a key component and differentiator for future success…

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| | Estimated reading time: 5 minutes | Customer Experience, Digital Transformation, Field Service Management, Service
How to Protect Your Moment of Service in the Face of the Skills Gap

The future of field services relies on working smarter and an increased focus on employee experience. The field services sector,…

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| | Estimated reading time: 5 minutes | Digital Transformation, IFSCloud, Service
Breaking down the siloes: the legacy technology dilemma

No industry is immune from the famous ‘digital transformation’ buzzword, following a period of such intense social and business change….

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| | Estimated reading time: 4 minutes | Product and Innovation, Service
The Power of Community: Lessons Learned on the Future of Field Service 2022 Live Tour

Future of Field Service provides leaders across industries, and spanning geographies, both information and inspiration on how to differentiate their…

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| | Estimated reading time: 2 minutes | Cloud, Customer, Service, Service Management
Service Management in IFS Cloud: Service Catalog
Service Management in IFS Cloud

Service Catalog is an integral part of your field service infrastructure. It allows you to standardize and simplify your service…

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| | Estimated reading time: 3 minutes | Cloud, Service, Service Management
Service Management in IFS Cloud – Enhanced Mobile Functionality
IFS Cloud for enhanced mobile functionality

The most efficient and productive remote workforces are connected, relying on integrated field service management technology and real-time data to…

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| | Estimated reading time: 4 minutes | Service, Service Management
Facilities Management: Technology Trends

The past few years have forced us to reinvent how we manage and serve our customers. Within Facilities Management, we’ve…

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| | Estimated reading time: 7 minutes | Customer, Customer Engagement, Just For Fun, Moment of Service, Service
From Civil Engineering to IT: Q&A with IFS Champion Michael Pfarrer

Maintaining strong relationships with our customers is at the heart of everything we do at IFS, and the IFS Champions…

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| | Estimated reading time: 3 minutes | Business Agility, Business Technology, Moment of Service, Service, Service Management
The CX Tidal Wave

How listening is essential to navigate the storm The pandemic compelled consumers to shift their expectations more rapidly and completely…

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| | Estimated reading time: 4 minutes | Service, Service Management
Increase the Productivity of your Service Team Despite the Global Skills Shortage
IFS Field Service Management

Faced with what feels like a never-ending global skills shortage, service organizations are turning to technology to counter an ever-shrinking…

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| | Estimated reading time: 7 minutes | Business Agility, Business Technology, Cloud, Digital Transformation, IFS Cloud, Moment of Service, Service
What does IFS Cloud 21R2 deliver for you and your market?

IFS Cloud lets you harness a level of industry experience and expertise you simply won’t find in other products. Here…

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