Service is part of an $18 billion massive global industry where technology is the spark and people are the glue. …
Read MoreRead the latest IFS blog posts from the Service industries experts at IFS here. These authors understand the issues and challenges you face – read their thoughts from around the world on new technologies and market developments in service management. Learn more about IFS’s expertise in the Service industries.
Technology is the Spark, People the Glue
Santa’s Impossible Mission: Every Second in the Field Counts and IFS is Here to Help
Every year, Santa embarks on an impossible mission! There’s nothing more challenging than delivering presents to all the children of…
Read MoreIFS and Zebra Technologies Team Up to ‘Democratize’ Field Service
As field service technicians are asked to fix increasingly complex problems, they have to draw much more frequently on external…
Read MoreThe best way to approach servitization for process manufacturing
Servitization is more commonly associated with discrete manufacturers, but process manufacturers are also embracing this change in business strategy. Servitization…
Read MoreIs It Time to De-Fossilize Your Business?
What do you think about when we talk about fossils? Dinosaur bones? A footprint in a rock? Something frozen in…
Read MoreCan you Accurately Measure the Business Impact of Service Technology?
During my time as an independent analyst covering field service, I had the opportunity to speak with countless service practitioners…
Read MoretheCUBE at IFS World Conference 2019 with Marne Martin
theCUBE is the world’s leading live interview show covering enterprise tech, innovation and the people who imagine, create and implement…
Read MoreQ&A with IFS Partner: Levilo
This is the eighth in our series of conversations with members of the IFS partner community. For this installment of our…
Read MoreHow and Why to Put Service at the Heart of Your Business Success
While many organizations already provide their customers with services, they’ve missing out on the opportunity to generate sizable additional service…
Read MoreWatch How IFS Helps Spencer Technologies Take Service Excellence to the Next Level
Spencer Technologies offers end-to-end service support for its retail clients, from setup, to service, to teardown. They do so by…
Read MoreService is in the Spotlight
I’m sure by now that you’ve heard the news that Salesforce acquired Click Software for $1.35 billion. This seems to…
Read MoreThe State of Service Management Software Deployment is in the Cloud. Are you there yet?
A few months back, Gartner released its 2019 Magic Quadrant for Field Service Management, and for the fourth consecutive time,…
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