The ramifications for companies that fail at the moment of service are significant. A quarter of consumers say they would abandon a brand after just one…
Read MoreRead the latest IFS blog posts from cloud experts at IFS here. These authors understand the issues and challenges you face. Learn more about IFS’s expertise in the cloud.
58 Percent of Consumers Share Poor Experiences with their Network
18 Percent of Businesses ‘Too Busy’ to Report Issues in their Value Chain
Despite sizeable investments in customer experience evaluations such as Net Promoter Scores (NPS), reviews, satisfaction ratings and surveys, companies are neglecting to…
Read MoreHow to future-proof your integration strategy
Customers implementing an ERP solution must also carefully consider their integration and data management strategy. Moritz Roedel, Chief Technology Officer…
Read MoreUnderstanding New Business Models And Opportunities In The Wake Of Covid-19
March of last year saw us publish the findings of a major study that, among other things, touched on the…
Read MoreThe State of Service Management Software Deployment is in the Cloud. Are you there yet?
A few months back, Gartner released its 2019 Magic Quadrant for Field Service Management, and for the fourth consecutive time,…
Read MoreThe compelling business case that is driving IFS customers to the cloud
A previous blog post debunked some common myths surrounding migrating enterprise resources to the cloud. In this post, part of…
Read MoreDebunking three common cloud-based enterprise software myths
Enterprise software will reside increasingly in the cloud. In some rare situations, on-premise instances of enterprise software will be desirable—for…
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