| | Estimated reading time: 8 minutes | AI, Automation, IFS Cloud, PSO
Markus Persson, IFS Global Telecom Industry Director, Shares his Insights and Reactions to the State of Service in Telecommunications 2023 Research

Emily Hackman, Telecommunications Industry Marketing Director, recently sat down with Markus Persson, the IFS Global Telecom Industry Director, to get…

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| | Estimated reading time: 4 minutes | Field Service Management, Manufacturing, PSO, Service Management
When Less is More: The Benefits of Planning and Scheduling Optimization (PSO) for Low-Volume Field Service Scenarios

In field service management, the effective planning and scheduling of resources play a crucial role in ensuring efficient operations and…

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