In recent years, I’ve heard more and more companies describe themselves as “service centric.” It’s become almost a default phrase,…
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2024 is expected to witness significant advancements in construction and engineering, driven by a need to increase business competitiveness, adopt…
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Feedback provides organizations with rich insight into what business changes should become a priority, and why. Tom Gregory, VP Customer…
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A recent Customer Survey Software infographic from Gartner®1 has caught the attention of many leaders engaged in digital transformation. They…
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