Read the latest business technology blog posts from IFS industry experts here. These authors understand the ins and outs of business technology and where it’s heading. Discover what IFS has to offer for enterprise technology solutions.

| | Estimated reading time: 8 minutes | Business Agility, Business Technology, Moment of Service, Service, Service Management, Sustainability
What Will 2022 Bring for Those in Service Industries? 5 Areas of Focus for the New Year

Predictions are based on experience and knowledge; both of which are abundant among the team at IFS. However, as we’ve…

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| | Estimated reading time: 3 minutes | Brand, Business Technology, Cloud, Customer, Events, IFS Cloud
IFS Unleashed – the reborn global event showcasing & celebrating innovation from the IFS ecosystem 

Join us for IFS Unleashed | Miami, USA | October 10-14, 2022  Over the years, the IFS World Conference served…

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| | Estimated reading time: 5 minutes | Business Agility, Business Technology, Cloud, Energy, Utilities & Resources, Moment of Service, Partner
CONNECTING EXPERIENCES AND DELIVERING THE MOMENT OF SERVICE™ FOR A CONNECTED WORLD 

Now more than ever, we see a significant shift in the operating models across organizations, mainly when delivering service and…

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| | Estimated reading time: 7 minutes | Business Agility, Business Technology, Cloud, Construction and Contracting, Digital Transformation, Engineering, Construction & Infrastructure, Moment of Service
Construction & Engineering Industry Predictions 2022: It’s about Servitization!

Prediction 1:  The number of construction companies that deliver service and maintenance to increase to 50% by 2025. (Contractors need…

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| | Estimated reading time: 3 minutes | Business Agility, Business Technology, Construction and Contracting, Engineering, Construction & Infrastructure, IFS Cloud
The New Business Revenue Model For The Construction Sector

An increasing number of asset owners are seeking to outsource service and maintenance contracts for their assets over its whole…

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| | Estimated reading time: 3 minutes | Business Agility, Business Technology, Construction and Contracting, Engineering, Construction & Infrastructure, IFS Cloud
Running a Legacy ERP System in Construction? Five Dangers to be aware of

Many construction organizations running a legacy business system or sunsetting software, operate under the mantra of, “if it’s not broken,…

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| | Estimated reading time: 2 minutes | Business Agility, Business Technology, Construction and Contracting, Digital Transformation, Engineering and Infrastructure, Engineering, Construction & Infrastructure, Transform Your Business
The Challenges of Selecting Software for Project-Based Service Companies

When it comes to selecting enterprise software, you can make some general assumptions about what most companies want to achieve:…

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| | Estimated reading time: 6 minutes | Aerospace & Defense, Business Agility, Business Technology, Digital Transformation
How Rolls-Royce and IFS are creating the ‘IntelligentEngine’ of the future

The aviation industry has been on an evolution to truly predictive maintenance for a number of years. Rolls-Royce continues to…

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| | Estimated reading time: 2 minutes | Business Technology, Moment of Service, Sustainability
Racing for purpose in the 2021 Rolex Fastnet Sailing Race

Speeding across 695 nautical miles of sea at speeds of up to 40 knots isn’t for everyone. But for the…

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| | Estimated reading time: 5 minutes | Business Agility, Business Technology, Cloud, Customer, Customer Engagement, Digital Transformation, IFS Cloud, Moment of Service, Research, Service, Service Management
51 Percent of Companies have Re-engineered Processes for Better Customer Experiences
customer experience

New survey data suggests that only enterprise software optimized to deliver, not units, not revenue, but the inflection points that matter to…

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| | Estimated reading time: 4 minutes | Business Agility, Business Technology, Cloud, Customer, Customer Engagement, Digital Transformation, Moment of Service, Research
58 Percent of Consumers Share Poor Experiences with their Network

The ramifications for companies that fail at the moment of service are significant. A quarter of consumers say they would abandon a brand after just one…

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| | Estimated reading time: 5 minutes | Business Technology, Cloud, Customer, Digital Transformation, Moment of Service, Research, Service
18 Percent of Businesses ‘Too Busy’ to Report Issues in their Value Chain

Despite sizeable investments in customer experience evaluations such as Net Promoter Scores (NPS), reviews, satisfaction ratings and surveys, companies are neglecting to…

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