As products themselves become mere commodities, we need to differentiate ourselves through services. And that is more difficult than it…
Read MoreRead the latest IFS blog posts from the Service industries experts at IFS here. These authors understand the issues and challenges you face – read their thoughts from around the world on new technologies and market developments in service management. Learn more about IFS’s expertise in the Service industries.
PODCAST: Improve the Customer Experience with Service Management Software
Observations from Field Service Medical
Thank you to all who visited IFS at Field Service Medical in San Diego, CA! The Field Service Medical Conference…
Read MoreVSMC Reaps Rewards from IFS Mobility Solutions
Mobile devices and what they enable employees to do are a central part of the story of IFS customer VSMC and its deployment of a single uniform mobility solution across its international operations.
Read MoreThe Most Under-appreciated Link in the Energy Value Chain?
Companies in the energy sector are getting a lot of attention these days. New and innovative technologies are making more…
Read MoreCivil Aviation Should See Maintenance as a Profit Center
The Wall Street Journal has shown that there is very little room for profit in the aviation industry. In fact,…
Read MorePodcast — Corporate Culture, RCM and EAM Software
According to maintenance and reliability guru Carlo Odoardi, the primary barrier to successful enterprise asset management (EAM) software and reliability…
Read MoreService Management Reflections for Barcelona
The 2013 IFS World Conference was a fantastic event, during which a number of future trends and challenges for service…
Read MoreCubic Case Study: Keeping cities moving with field service management software from IFS
Cubic makes – and supports – the fare gates used by the world’s transport systems. To keep those cities moving, they use Metrix and 360 Scheduling to hits SLAs and keep the gates open.
Read MoreIFS World 2013: Services and Assets Breakout
IFS is offering ever-more sophisticated solutions for easy management of the whole asset lifecycle and work scheduling. Here’s an insight into what comes next.
Read MoreProving the Value of Service Provision; More than Meets the Eye!
Managers and executives engaged in field service or maintenance often talk about how customers are becoming more demanding. But how…
Read MoreDoes Big Data Have a Role to Play in Service Management?
The other day, I had an enjoyable conversation with IFS Senior Vice President Larry Laux – one of our most…
Read MoreERP in the Cloud: What do businesses want?
Today, most enterprise software runs on servers at a business’ premises. Of course a growing percentage of solutions like customer relationship management (CRM) or even enterprise resource planning (ERP) applications are delivered from the cloud. Sometimes they are even sold not through a perpetual license, but as as a subscription service or from the cloud.
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