Read the latest IFS blog posts from the Service industries experts at IFS here. These authors understand the issues and challenges you face – read their thoughts from around the world on new technologies and market developments in service management. Learn more about IFS’s expertise in the Service industries.

| | Estimated reading time: 3 minutes | Business Agility, Business Technology, Creativity & Innovation, Service
What to check for when evaluating service management software

Is your company “servitizing” its products and “productizing” services? Now more than ever, service management software must be created using…

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| | Estimated reading time: 3 minutes | Service
How low can you go? SLAs, failure rates, and IoT in the service industry

When do technological innovations go from being trends to just being parts of everyday life? Put slightly differently: When do…

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| | Estimated reading time: 3 minutes | Business Agility, Service
How Auto Windscreens delights its customers
Auto Windscreens

Having been in the field service software industry for several years now, it is my passion helping field service organizations…

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| | Estimated reading time: 6 minutes | Events, Service
Bringing IFS WoCo Back to Real Life for Service Providers

Last week was grand. The presentations, the location, the food, the guest speakers, the bands (Spandau Ballet and Lou Gramm…

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| | Estimated reading time: 5 minutes | Business Technology, Creativity & Innovation, Events, IFS Applications, Service
IFS Enterprise Service Management’s Enhanced Functionality Supports Focus on Service

Today, at IFS’s World Conference in Boston, IFS announced significant product enhancements to its entire suite of enterprise service management…

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| | Estimated reading time: 2 minutes | Events, Service
Why Some of the Best Service Organizations Are Converging on Boston This Week
IFS World Conference 2015

Something big is brewing in Boston… and it’s not another Tea Party. This week IFS is hosting its annual World Conference…

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| | Estimated reading time: 4 minutes | Service
IFS: More than just ERP – Leaders in Field Service Management, too
Gartner

Gartner has just released its latest Magic Quadrant for Field Service Management, and we’re thrilled to be identified as a…

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| | Estimated reading time: 2 minutes | Service
Optimizing Thanksgiving & Thanks from IFS

It’s that time of year again, with the holiday season fast approaching.  It’s a good time to reflect and think…

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| | Estimated reading time: 4 minutes | Research, Service
European Service Organizations Focusing On Better Field Service KPIs

Metrics. We are all familiar with theories that people buy into, because they are compelling, believable, and supported with hard…

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| | Estimated reading time: 4 minutes | Business Technology, Service
Is M2M the Real Deal? Exploring the Latest Field Service Trend

Machine-to-machine (M2M) has been around for years, but you might not know that considering the buzz it is getting today….

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| | Estimated reading time: 4 minutes | Service
Field Service Management: The learning curve

The same kinds of problems that plague ERP implementations can affect more targeted projects like Field Service Management (FSM). Being…

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| | Estimated reading time: 5 minutes | Service, Strategy
Bending to The Will of Field Service Management – No More!

In my time studying field service organizations, one thing has become very clear: no two organizations are alike. I read…

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