In the previous blogs, I have been talking about what artificial intelligence (AI) is and some of the hype and…
Read MoreRead the latest IFS blog posts from the Service industries experts at IFS here. These authors understand the issues and challenges you face – read their thoughts from around the world on new technologies and market developments in service management. Learn more about IFS’s expertise in the Service industries.
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Digital investments are key to the recovery of the mining industry
Digital investments, new business models, digital twins and IoT empower mining companies to leverage industry recovery. After a tough couple…
Read MoreQ&A: Field service organizations and the need to optimize service models
Field service organizations must optimize their reactive service models today and plan for predictive service models tomorrow. In this Q&A,…
Read MoreQ&A: How to generate revenue across the total asset lifecycle
By taking on service and asset management, construction and contracting companies can generate revenue across the total asset lifecycle. In…
Read MoreWill complete asset lifecycle solution providers be winners in the future?
Construction companies are changing their business strategy and preparing for changes. How most companies are operating today The construction industry…
Read More3 steps to creating a connected customer experience for service success
We as customers have become accustomed to instant gratification, thanks to uber-connectivity. Have you ever ordered something from Amazon and…
Read MoreRedefining products in the commercial aviation space: the next generation of “Power-by-the-Hour”
The fundamental shift from selling products to guaranteed outcomes has been aided by exponential technological growth over the last ten…
Read MoreBreakdowns or breakdowns?
Breakdowns in a plant or just breakdowns in communication? Is your plant and business at risk? This is the story…
Read MoreDoes an increased focus on field service mean you have to rip and replace an ERP system?
There are two central truths when it comes to enterprise resource planning (ERP) software. The first is that it is…
Read MoreAI, digital twins and IoT to drive the service sector toward a data-driven 2018
With an explosive growth in new technologies to gather and use data to optimize service delivery, this will be at…
Read MoreIFS & innovation comes together at EUW 2017
A recap of the European Utility Week 2017 (EUW 2017) event and more. It’s now been just over a few…
Read MoreWhen digital transformation and customer expectation collide: the field service predicament
Can service organizations leverage digital transformation to improve customer service and exceed expectations? Servitization. Uberization. Driverless cars. Drones. Digital transformation…
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