Read the latest IFS blog posts from the Service industries experts at IFS here. These authors understand the issues and challenges you face – read their thoughts from around the world on new technologies and market developments in service management. Learn more about IFS’s expertise in the Service industries.

| | Estimated reading time: 5 minutes | Business Technology, Mobility, Service
Using facilities management technology to meet rising service demands
Using facilities management technology to meet rising service demands

Satisfaction and success can be ever-moving targets. Once a milestone is reached, in business or personal endeavours, we set new…

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| | Estimated reading time: 3 minutes | Business Technology, Service
Field service management software: what it’s like post-implementation
Field service management software post-implementation

Study offers a peek behind the kimono of post-implementation reality. Nothing is ever as we think it’s going to be….

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| | Estimated reading time: 4 minutes | Business Technology, Mobility, Service, Strategy
How to use workforce management software to operate at your best
La servicisation, le modèle pour tirer son épingle du jeu dans un contexte concurrentiel

Technology is a great enabler for growing businesses. It helps break down barriers, which allow companies to compete on levels…

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| | Estimated reading time: 4 minutes | Creativity & Innovation, Digital Transformation, Service, Strategy
So you are servitizing your business… now what?
servitization of the field service industry

The field service management landscape is changing and it’s powered by servitization. Enterprise organizations across multiple industries are embracing servitization…

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| | Estimated reading time: 5 minutes | Business Agility, Business Technology, Digital Transformation, Oil & Gas, Research, Service, Strategy
The servitization of the oil and gas service industry
The servitization of the oil and gas service industry

Oil and gas organizations are embracing servitization and leveraging technology to increase profit margins and core service offerings. In general,…

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| | Estimated reading time: 5 minutes | Business Agility, Business Technology, Digital Transformation, Mobility, Service
The “5 Ps” of service management
preventative maintenance software

Every business and industry love using abbreviations and acronyms. Some are more memorable than others are, and there is one…

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| | Estimated reading time: 5 minutes | Business Technology, Mobility, Service, Strategy
Unstick your technician: 3 easy steps to simplify your technician’s life so they’re more productive
mobile applications for field service management

A mobile application that’s configured to your business needs may be exactly what your field technicians need so that they’re…

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| | Estimated reading time: 4 minutes | Service, Strategy
Don’t mute your customer
field service technicians

How field service technicians can increase customer satisfaction by providing customers with a voice. Don’t be the field engineer who…

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