by   |    |   4 minutes  |  in Service

We’re now just days away from the launch of our latest version of IFS Field Service Management, FSM 6. The IFS team is in the final stages of over 18 months of hard work and dedication, all with the intention of enabling our customers to provide the very best service in the market. Customer advice,…

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by   |    |   3 minutes  |  in Events, Service

The 2013 IFS World Conference was a fantastic event, during which a number of future trends and challenges for service providers were discussed at length.  Here are my thoughts on three sessions I found particularly fascinating. The Perfect Storm of Change & the Internet of Things One of the conference themes (as relayed in this…

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