James Lewis

With over 20 years experience, James Lewis has vast experience in the enterprise software industry, specifically in the field service management space. As SVP Sales for the Service Management Business Unit at IFS, James leads a global sales team who specialize in helping some of the world's largest brands to deliver at the moment of service.

| | Estimated reading time: 3 minutes | Field Service Management, Service, Service Management
Why Service Life-Cycle Management Is Vital for Asset-Centric Services

Organizations today face increasing challenges due to complex workflow systems, asynchronous data, and disconnected workforces. On top of this, businesses…

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| | Estimated reading time: 3 minutes | Field Service Management, Service Management
Overcoming Barriers to Field Service Technology Adoption: Building a Compelling Business Case for Success

In today’s fast-paced business landscape, field service organizations are under mounting pressure to adopt advanced technologies. These innovations promise significant…

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| | Estimated reading time: 3 minutes | Field Service Management, Service, Service Management, Sustainability
IFS Leads the Charge: Pioneering Sustainability through Electric Vehicle Fleet Optimization

In a world that is committed to embracing sustainability, organizations are realizing the importance of integrating eco-conscious practices into their…

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| | Estimated reading time: 4 minutes | Field Service Management, Manufacturing, PSO, Service Management
When Less is More: The Benefits of Planning and Scheduling Optimization (PSO) for Low-Volume Field Service Scenarios

In field service management, the effective planning and scheduling of resources play a crucial role in ensuring efficient operations and…

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