As the world embraces, and expects, smart connected devices, the telecommunications sector is under ever more pressure to deliver fast,…
Read MoreTELECOMMUNICATIONS AND 5G: FOUR SECTOR PREDICTIONS FOR 2022
What Will 2022 Bring for Those in Service Industries? 5 Areas of Focus for the New Year
Predictions are based on experience and knowledge; both of which are abundant among the team at IFS. However, as we’ve…
Read MoreOptimized service through transformative orchestration
Increasingly, manufacturers are looking to deliver superior service offers to differentiate their brands, increase margins and secure customer loyalty. As…
Read MoreWater Utilities Can Migrate to AMR Across a Mixed Meter Environment
Utilities, like the technology they rely upon, must continually evolve. Innovations that are ushered in with great fanfare are soon…
Read MoreIt takes a village to raise a child … and to rebrand a company!
“I saw you changed the entire IFS brand look – that must have been an enormously complex marketing project to…
Read More18 Percent of Businesses ‘Too Busy’ to Report Issues in their Value Chain
Despite sizeable investments in customer experience evaluations such as Net Promoter Scores (NPS), reviews, satisfaction ratings and surveys, companies are neglecting to…
Read MoreIFS PSO: Unmatched Oversight and Automation, Recognized by the UK National Innovation Awards
We are honored that IFS has received recognition as a runner-up in the categories for ‘Remote Workforce Management’ and ‘Remote…
Read More90 percent of Companies in the Process of re-engineering their Business
A huge 90 percent of companies have already or are in the process of reengineering their businesses in the past year to deliver better moments of service. Yet many are…
Read MoreUnderstanding New Business Models And Opportunities In The Wake Of Covid-19
March of last year saw us publish the findings of a major study that, among other things, touched on the…
Read MoreHow will utilities survive? By truly embracing service
The old utility model is under threat. Electric utility companies can fight back by doing what they were always designed…
Read MoreTo Serve and Manage: The Convergence of FSM and MWM for Utilities
Once again IFS has full coverage in all functional capabilities in the 2021 Gartner Market Guide for Mobile Workforce Management…
Read MoreThe People Behind IFS Cloud | Shyamini Werapitiya
The People Behind IFS Cloud is a blog series meant to surface stories of the amazing individuals behind IFS Cloud. From developers and…
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