| | Estimated reading time: 3 minutes | AI, Creativity & Innovation, Events
IFS Unleashed 2024

IFS Unleashed 2024 promises to be an extraordinary event that goes beyond the boundaries of imagination and technology. With AI…

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| | Estimated reading time: 3 minutes | Business Technology, Product and Innovation, Transform Your Business
Why APIs Matter

APIs have been a crucial tool for programmers for a long time. Starting from the simple “Hello World!” program that…

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| | Estimated reading time: 7 minutes | Customer, Customer Engagement, Field Service Management, Industry Predictions, Service, Sustainability
Five Significant Field Service Trends for 2023

As companies attempt to orchestrate new product-as-a-service business models, adopt circular economy ambitions and rise to increasing customer and employee…

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| | Estimated reading time: 8 minutes | Customer Experience, Moment of Service
5 Levers for Achieving Service Excellence and Standout Customer Experiences  

We know that delivering excellence in the moment of service is crucial in achieving customer satisfaction, but what exactly goes…

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| | Estimated reading time: 11 minutes | Business Technology, IFS Cloud, Product and Innovation, Transform Your Business
Cryptocurrency, Bitcoin, Enterprise Resource Planners (ERPs) and Everything in Between

Disclaimer by Author: I am hoping to discuss a general introduction to cryptocurrency, how they differ from ordinary currencies, their…

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| | Estimated reading time: 4 minutes | assyst Blog
Taming the challenges of facility management
Taming the challenges of facility management

Facilities managers used to be the unsung heroes of an organization. But those days of anonymity are over. Facilities teams…

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| | Estimated reading time: 4 minutes | assyst Blog
3 Ways Technology Can Help HR Rebuild the Employee Experience
3 Ways Technology Can Help HR Rebuild the Employee Experience

The employee experience has never mattered more – and the pressure on HR teams to improve it has never been…

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| | Estimated reading time: 5 minutes | assyst Blog
Want to Attain Happiness? Then Pursue Connectedness and Service – an ESM Perspective
Want to Attain Happiness? Then Pursue Connectedness and Service - an ESM Perspective

There’s no shortage of research showing if you want to have happy customers you need to have happy employees. It’s…

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| | Estimated reading time: 4 minutes | assyst Blog
Building Trust With Every Moment of Service
Building Trust With Every Moment of Service

Is your tech delivering moments of service that your customers love? Or is it silently destroying your brand reputation just…

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| | Estimated reading time: 4 minutes | assyst Blog
6 automation trends you need to know for 2022
6 automation trends you need to know for 2022

2022 will be the year of hyperautomation—organizations using automation tech everywhere they can to shift routine workloads off people and…

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| | Estimated reading time: 3 minutes | assyst Blog
How IFS assyst customers are leveraging ESM to gain an unfair advantage
How IFS assyst customers are leveraging ESM to gain an unfair advantage

Our customers always tell us that speed and agility are the keys to success. They need to operate and adapt…

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| | Estimated reading time: 4 minutes | assyst Blog
Within 10 years, 70% of value created by organizations will be digitally enabled
Within 10 years, 70% of value created by organizations will be digitally enabled

When Edwin Land, co-founder of Polaroid said, “Someone is going to make your product obsolete. Make sure it’s you,” he…

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