In today’s fast-paced business landscape, organizations are constantly seeking ways to enhance productivity and stay ahead of the competition. Adapting…
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Kirstie Lingel is the Marketing Director of ESM (IFS assyst) at IFS, leading the marketing efforts of their outstanding ESM/ITSM solution. A versatile marketing pro, Kirstie has a knack for multifunctional marketing expertise and is adept at crafting innovative strategies to elevate brand identity, boost sales, and foster customer loyalty.
5 Tailoring Capabilities To Boost Productivity Across Your Organization
Global Manufacturing Excellence: the ESM strategy
While it might not always make headlines, the manufacturing sector remains the unsung hero of the global economy, quietly weaving…
Read MoreA People-Centric Guide to Enterprise Service Management (ESM)
With Enterprise Service Management (ESM), organizations can streamline their service delivery processes, improve customer satisfaction, and foster a culture of…
Read MoreIs your ITSM tool ITIL-ready?
ITIL has emerged as a globally recognized and widely adopted framework, empowering businesses to streamline their IT Service Management (ITSM)…
Read MoreTop 5 features to look for in an ESM system
Are you tired of juggling multiple service requests, departments, and vendors, all while trying to maintain a positive customer experience?…
Read More4 ways self-service can support your company culture
Innovative strategies are critical for businesses if they want to stay ahead of the competition. Self-service is one such strategy…
Read MoreWhat is hyperautomation?
What is hyperautomation? Hyperautomation is the integration of advanced technologies, such as artificial intelligence and machine learning, with traditional automation…
Read MoreWhy You Should Go for Low-code ESM Solutions for a Better Service Experience
Are you looking to expand enterprise service management (ESM) capabilities in your business? As companies sought solutions to their most…
Read More9 data security best practices for your business
Ensuring data is protected and secured is a given, but actually doing so can be a daunting challenge. As cyberattacks…
Read More3 Reasons Why Knowledge Management Fails
The beginning of an end-to-end service industry
A successful business is always looking to enhance how it delivers services, both to its customers and workforce alike. But…
Read MoreLegacy vs Cloud ITSM: what’s the difference?
We all know the importance of ITSM in enhancing service delivery and experience for both your internal and external customers….
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