China Martens

Currently a freelance content writer, China has written about why businesses choose and how they use enterprise software since the late 1990s. Her career as an ERP industry analyst and as a technology journalist has taken her around the world while working full-time for employers including Forrester, 451 Research, IDG, NetSuite, and the Americas’ SAP Users’ Group (ASUG). Most recently, China was a research director at win-loss analysis firm DoubleCheck.

| | 5 minutes | IFS Labs, Service
IFS and Zebra Technologies Team Up to ‘Democratize’ Field Service
IFS and Zebra Technologies

As field service technicians are asked to fix increasingly complex problems, they have to draw much more frequently on external…

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| | 6 minutes | Business Technology, Events
Challenging Times Demand Challengers: An IFS World Conference Recap

When it comes to describing IFS customers and IFS itself, the word of choice this week at IFS World Conference…

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| | 5 minutes | Creativity & Innovation, Transform Your Business
IFS Debuts Support Options Throughout Customers’ Entire Software Lifecycle

Today’s customers want their engagements with software vendors to be much more proactive and business-focused than in the past, which…

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| | 5 minutes | Creativity & Innovation
Leverage the Power of the Community: You Too Can Be an IFS Hero
IFS Hero

With the formal launch of this week of IFS Community at IFS World Conference (WoCo), IFS is committing to an…

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| | 6 minutes | Events, Service
How and Why to Put Service at the Heart of Your Business Success

While many organizations already provide their customers with services, they’ve missing out on the opportunity to generate sizable additional service…

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| | 5 minutes | Creativity & Innovation, Events, Transform Your Career
Build Diversity to Reframe and Solve Business Problems
Women in Technology

A diverse workforce is particularly important today when the problems businesses have to solve are increasing in complexity. “When you…

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