As field service technicians are asked to fix increasingly complex problems, they have to draw much more frequently on external…Read More
Currently a freelance content writer, China has written about why businesses choose and how they use enterprise software since the late 1990s. Her career as an ERP industry analyst and as a technology journalist has taken her around the world while working full-time for employers including Forrester, 451 Research, IDG, NetSuite, and the Americas’ SAP Users’ Group (ASUG). Most recently, China was a research director at win-loss analysis firm DoubleCheck.
When it comes to describing IFS customers and IFS itself, the word of choice this week at IFS World Conference…Read More
Today’s customers want their engagements with software vendors to be much more proactive and business-focused than in the past, which…Read More
With the formal launch of this week of IFS Community at IFS World Conference (WoCo), IFS is committing to an…Read More
While many organizations already provide their customers with services, they’ve missing out on the opportunity to generate sizable additional service…Read More
A diverse workforce is particularly important today when the problems businesses have to solve are increasing in complexity. “When you…Read More