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Hannah Mandapat

Content Strategist – Customer Marketing

Hannah Mandapat creates customer-focused content to help organizations maximize the value of IFS solutions and improve efficiency, resilience, and decision-making. She specializes in bringing customer stories and business outcomes, and innovation to life, helping customers achieve more with their technology.

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Articles By Hannah Mandapat

3 Traits of Logistics Leaders Who Outperform in Disruption

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What Does a Great Employee Service Experience Involve?

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How omnichannel ESM elevates the customer experience

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7 ways to get that executive buy-in for your IT investment

7 ways to get that executive buy-in for your IT investment

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what is service catalog management

What is ITIL service catalog management?

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What is a CMDB? (Configuration Management Database)

What is a CMDB (Configuration Management Database)? – A Quick Guide

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The 7 Guiding Principles of ITIL 4: Collaborate and promote visibility

6 Steps for Consolidating Multiple ITSM Tools

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6 Ways Automation and AI are Transforming Service Desks

6 Ways Automation and AI are Transforming Service Desks

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