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Hannah Mandapat

Content Strategist – Customer Marketing

Hannah Mandapat creates customer-focused content to help organizations maximize the value of IFS solutions and improve efficiency, resilience, and decision-making. She specializes in bringing customer stories and business outcomes, and innovation to life, helping customers achieve more with their technology.

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Articles By Hannah Mandapat

3 Traits of Logistics Leaders Who Outperform in Disruption

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What Does a Great Employee Service Experience Involve?

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How omnichannel ESM elevates the customer experience

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7 ways to get that executive buy-in for your IT investment

7 ways to get that executive buy-in for your IT investment

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Osca and IFS assyst at SITS 2023 (The Service Desk and IT Support Show)

Osca and IFS assyst at SITS 2023 (The Service Desk and IT Support Show)

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what is service catalog management

What is ITIL service catalog management?

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8 customer-centric KPIs for IT

8 customer-centric KPIs for IT

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What is a CMDB? (Configuration Management Database)

What is a CMDB (Configuration Management Database)? – A Quick Guide

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GITEX Global: A Showcase of Innovation

GITEX Global: A Showcase of Innovation

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IFS Unleashed: A Great Collection of Exciting Moments - banner

IFS Unleashed: A Great Collection of Exciting Moments

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What is IT Incident Management? (Best Practice and Processes)

What is IT Incident Management? (Best Practice and Processes)

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ITSM ITIL 4 The 7 Guiding Principles of ITIL 4: Think and work holistically

The 7 Guiding Principles of ITIL 4: Think and work holistically

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