Read the latest IFS blog posts about the Moment of Service.

Every business has those moments when they get judged, when they either delight or disappoint. Bringing together all the decisions, the processes… the blood, sweat and tears… to deliver at those moments, is what it’s all about. We call it the Moment of Service. Learn more about the Moment of Service.

| | Estimated reading time: 8 minutes | Business Agility, Business Technology, Moment of Service, Service, Service Management, Sustainability
What Will 2022 Bring for Those in Service Industries? 5 Areas of Focus for the New Year

Predictions are based on experience and knowledge; both of which are abundant among the team at IFS. However, as we’ve…

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| | Estimated reading time: 5 minutes | Business Agility, Business Technology, Cloud, Energy, Utilities & Resources, Moment of Service, Partner
CONNECTING EXPERIENCES AND DELIVERING THE MOMENT OF SERVICE™ FOR A CONNECTED WORLD 

Now more than ever, we see a significant shift in the operating models across organizations, mainly when delivering service and…

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| | Estimated reading time: 7 minutes | Cloud, Digital Transformation, Manufacturing, Moment of Service, Service, Technologie
Optimized service through transformative orchestration

Increasingly, manufacturers are looking to deliver superior service offers to differentiate their brands, increase margins and secure customer loyalty. As…

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| | Estimated reading time: 5 minutes | Brand, Customer, Just For Fun, Moment of Service
Shaping a world of trust: Q&A with IFS Champion Evalena Spriggs

At IFS we love talking about our customers, and the IFS Champions program is an opportunity for us to shine…

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| | Estimated reading time: 7 minutes | Business Agility, Business Technology, Cloud, Construction and Contracting, Digital Transformation, Engineering, Construction & Infrastructure, Moment of Service
Construction & Engineering Industry Predictions 2022: It’s about Servitization!

Prediction 1:  The number of construction companies that deliver service and maintenance to increase to 50% by 2025. (Contractors need…

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| | Estimated reading time: 4 minutes | Brand, Just For Fun, Moment of Service, Partner
Q&A WITH IFS PARTNER: bytics

Time to check in with another of our partners active in the German speaking part of Europe. bytics , along…

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| | Estimated reading time: 5 minutes | Brand, Customer, Just For Fun, Moment of Service
People, Purpose and Passion: IFS Champion Vardans Saribekjans on unravelling black boxes

IFS Champions are customers that have been nominated by their peers as exemplary individuals making great things happen with their…

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| | Estimated reading time: 5 minutes | Business Agility, Energy, Utilities & Resources, Moment of Service
Water Utilities Can Migrate to AMR Across a Mixed Meter Environment
IFS Mobile Workforce Management for Utilities

Utilities, like the technology they rely upon, must continually evolve. Innovations that are ushered in with great fanfare are soon…

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| | Estimated reading time: 6 minutes | Aerospace & Defense, Business Agility, Moment of Service
Calidus and IFS – a partnership that is changing defense equipment design, manufacturing and delivery

Rewind to the 2017 Dubai Airshow. Remember the pictures of the Light Attack aircraft announced at the show, manufactured entirely…

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| | Estimated reading time: 5 minutes | Brand, Customer, Customer Engagement, Moment of Service
Navigating the invisible ERP spider’s web: IFS Champion Minna Ingram

The IFS Champions program shines the spotlight on exceptional individuals that work for IFS customers, making use of their IFS…

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| | Estimated reading time: 3 minutes | Business Agility, Moment of Service, Service, Service Management
IFS Named a Leader for Sixth Consecutive Time in 2021 Gartner® Magic Quadrant™ for Field Service Management

Gartner has named IFS a Leader in the Magic Quadrant for Field Service Management with IFS positioned furthest in completeness…

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| | Estimated reading time: 3 minutes | Business Agility, Digital Transformation, Energy, Utilities & Resources, IFS Cloud, Moment of Service
How to improve your project margins in the energy industry?

Project-based services companies do all types of project related work such as inspection, testing, installation, modifications, maintenance or even decommissioning…

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