| | Estimated reading time: 3 minutes | Partner, Service
IFS Partners with TomTom to Set the Standard for Best-in-Class Optimization
IFS and TomTom

Here at IFS, we understand that scheduling and planning optimization can be so much more than a bludgeon to lower…

Read More
| | Estimated reading time: 5 minutes | Partner
Q&A With IFS Partner: Kreuzbauer
IFS Partner Kreuzbauer

In this installment of our interview series, I caught up with one of the longest-serving members in the German-speaking partner…

Read More
| | Estimated reading time: 4 minutes | Digital Transformation, Transform Your Business
The Stats are in: Myopic Software Initiatives are Hindering Business Growth
Digital Transformation

Over a quarter (27 percent) of respondents report that being locked into a technology vendor has, or is, disrupting transformation…

Read More
| | Estimated reading time: 4 minutes | Creativity & Innovation, Energy, Utilities & Resources
Challenging tradition to become better: Female entrepreneurialism in a male-dominated industry
Challenger Champion Imelda Harsono

The IFS Champion community’s most recent addition is Imelda Harsono, Director of Technology and Compliance at PT Aneka Gas Industri, Indonesia’s first industrial gas company and part…

Read More
| | Estimated reading time: 6 minutes | Digital Transformation, Partner
Digital business: 5 crucial factors when choosing a service provider
Digital Business

Digitalization is not only the indisputable future, but also the gateway to growth, longevity, and better business decisions. Why go…

Read More
| | Estimated reading time: 6 minutes | Manufacturing
Reports from the manufacturing front lines in a post-pandemic world

Manufacturers today are still recovering from the initial economic shocks that came as businesses shut down to prevent further spread…

Read More
| | Estimated reading time: 5 minutes | assyst Blog
The Key to Self-Service Support Adoption
The Key to Self-Service Support Adoption

Winning at Self-Service Support Relies on Knowing What Users Really Want The #1 reason why self-service initiatives fail is lack…

Read More
| | Estimated reading time: 4 minutes | Manufacturing, Service, Strategy, Transform Your Business
Deliver service with a mind towards customer and employee safety

Having gone through the first global pandemic most of us can remember will change the way we think about a…

Read More
| | Estimated reading time: 4 minutes | assyst Blog
Service Desk Challenge: Increase IT Customer Satisfaction
How to get Employees to Use and Adopt the Self-Service Portal

This is article 6 in a series of 8. Read article 1 in the series here. The Challenge  The service…

Read More
| | Estimated reading time: 4 minutes | assyst Blog
Improving IT Maturity: Moving from “Awareness to Committed”
Improving IT Maturity: Moving from "Awareness to Committed"

In this post, we look at the typical attributes of a “Level 1” organization (Awareness), and what IT Infrastructure and…

Read More
| | Estimated reading time: 5 minutes | Aerospace & Defense, Manufacturing, Transform Your Business
Are legacy ERP systems holding A&D manufacturers back from progress?
Defense Manufacturing

COVID-19 and the resulting market forces have highlighted the need for flexibility. External forces have always affected the aerospace and…

Read More
| | Estimated reading time: 5 minutes | Automotive
What automakers and their suppliers can learn from the global COVID-19 pandemic
automotive industry COVID-19

Automotive original equipment manufacturers (OEMs) and their tier I and tier II suppliers have in the immediate term been hit…

Read More