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The IFS team is excited to announce that we have been recognized as a Customers’ Choice in the 2020 Gartner Peer Insights ‘Voice of the Customer’: Cloud ERP for Product-Centric Enterprises.

Our team at IFS takes great pride in this distinction, as customer feedback continues to shape our products and services.

The Gartner Peer Insights Customers’ Choice is a recognition of vendors in this market by verified end-user professionals, taking into account both the number of reviews and the overall user ratings. To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate.

This distinction isn’t just lip service – behind this recognition are the voices of dozens of IFS customers (hundreds considering the reviews across all of our solutions on the platform), wanting to share their experiences with IFS. I believe this exchange of information is good for everyone involved: current customers, prospective buyers and smart vendors who wish to incorporate this feedback into their product planning.

Why are reviews so ultimately imperative?

Try to imagine making any purchase – a new car, trying a new restaurant, planning a trip to a new country, procuring anything on Amazon – without having first read about the experiences of other purchasers.

Gartner has been among a number of firms to tap into the importance of crowd-sourced reviews and using those reviews to empower the modern IT buyer.  Modern IT pros demand access to verified, trusted customer reviews as they build their cases as they prepare to make massive purchasing decisions that can often define careers.

And we are grateful to our customers who have invested their time to share their insights with others.

Customer Reviews

I invite you to check out some of these excerpts from customers that contributed to the distinction:

Read more reviews for IFS here.

IFS Gartner Customers' Choice

Thank You Challengers

Everyone at IFS is deeply proud to be honored as a 2020 Customers’ Choice for Cloud ERP for Product-Centric Enterprises. To learn more about this distinction, or to read the reviews written about our products by the IT professionals who use them, please see the Cloud ERP for Product-Centric Enterprises page on Gartner Peer Insights.

To all our customers who submitted reviews, thank you! These reviews mold our products and our customer journey, and we look forward to building on the experience that earned us this distinction!

If you have an IFS story to share, we encourage you to join the Gartner Peer Insights crowd and weigh in.

Do you have questions or comments?

We’d love to hear them so please leave us a message below.

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The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

2 Responses

  1. Avatar


    Digital customer experience is the essence of any successful marketing strategy,
    this article really gave me a clear overview of how and what is digital transformation and how exactly can companies make sure they implement it in their day to day strategy to create a much better cx relationship hence a perfect way to stand alone in a competitive market.
    Looking forward to more of such amazing articles.


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