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2023 presents a promising aviation industry outlook, with International Air Transport Association (IATA) predicting a return to 2019 passenger levels,…
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Rising customer expectations, shifting business models and disruptive competitors have made service a key component and differentiator for future success…
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According to a recent, global IFS study, 67% of manufacturing organisations find it difficult to fill positions with 40% citing…
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No industry is immune from the famous ‘digital transformation’ buzzword, following a period of such intense social and business change….
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What is IT operations management (ITOM)? IT operations management (ITOM) is a set of processes responsible for building, managing, and…
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This is our fourth and final blog post in the IFS series, where we explore the Market Guide for Mobile…
Read MoreWhat is IT change management? | The importance of the IT change management process
What is IT change management? Change management, or change enablement, is the process that helps you to effectively implement any…
Read MoreWhat is IT Asset Management? (ITAM)
IT Asset Management (ITAM) is the process of overseeing the complete lifecycle of an organization’s IT assets. IT Asset Management…
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