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Even if the climate crisis is currently having to share headline space with the global pandemic, it has by no means lost its traction. Nor have the perils of climate change lost any of their urgency.  

Taking a global stance, I would say that the charge to lower carbon emissions is entering into a phase more characterized by action than by jargon. Looking at the energyutility, and resources sector, there is definite evidence of a net forward movement—more noticeable among the agile movers and shakers, but also among slower-moving monoliths. Coupled with this, I’m seeing rapid developments in data-driven transparency, auditability, and collaboration, creating new opportunities to win and delight customers and service users, seize market share, and operate more efficiently (both in terms of business processes and environmental impact). 

Against a market backdrop that might be the most volatile in modern history, I have summarized my thoughts about what is in store for the sector: 

Joint-ventures and startups fuel renewable growth: but will Big Oil clean up? 

While 2020 was a bleak year in many regards, there is cause for optimism when looking at the continued growth of renewable, green energy such as solar photovoltaic (PV), wind, hydropower, among others 

The IEA’s recently published Renewables 2020 report notes that Covid-19 has failed to slow the development of renewable energy. In fact, in terms of new capacity-boosting investments, renewables will continue to be the fastest-growing energy source through 2025.  

I predict that the growth of renewables will be fueled by multi-disciplinary joint ventures and partnerships across the industry. In 2021 and beyond, we will see a growing number of major energy and utility companies team up with agile businesses, running the gamut from established enterprises to smaller startups, in an effort to reach both emission targets and create new, longterm revenue.  

Energy & Utilities Trends

We are seeing ample proof of this process gaining momentum across the world 

A consortium led by engine maker Rolls-Royce is building 16 modular, mini nuclear power stations across the UK. The project, which is backed by organizations such as the UK National Nuclear Laboratoryconstruction company Laing O’Rourke, and US power giant Exelon Generation, is projected to create 6,000 new jobs by 2025 and another 15,000 by 2035, in addition to a significant contribution to the nation’s net-zero carbon commitments 

In a bid to reduce fossil-fuel reliance while paving the way for more renewables in the energy mix, Pacific Gas and Electric Company (PG&E) and Tesla have broken ground on a 182.5 MW lithium-ion battery energy storage system in California. The Tesla Megapack project will also boost grid efficiency and reliabilityresulting in reduced overall costs for consumers. 

Global energy giant BP and Danish renewables company Ørsted recently announced plans to develop a renewable hydrogen project in Germany. The project aims to fuel the Lingen refinery in North West Germany using green hydrogen derived from water through a wind-powered electrolysis process. 

“BehindtheMeter” Generation Turns the Industry on its Head  

The corollary of the above-mentioned trend towards renewables is the proliferation of DERs (distributed energy resources)Industry as well as private households are increasingly looking to things like solar panels and geothermal systems to supplement their primary energy supply, over time more or less bypassing the traditional energy companies.  

The consequence of this development is that power generation and distribution companies lose a steady and hitherto locked-in source of revenue as well as a national or regional grid not designed to accommodate decentralized, renewable energy production.  

Whereas this disruption is certainly most unwelcome in some quarters, there are enormous opportunities for forward-thinking utilities to capture new revenue streams 

Given this trend, I predict more utilities will start selling and servicing DERs like solar panels directly to end consumers. These products are generally sourced from and serviced by specialized companiesbut energy and utilities players are uniquely positioned to leverage their economies of scale and an established and far-reaching service workforce, to offer more choice, better payment plans to cover up-front costs, and timelier service. Besides reducing their energy bill (or actually making money by selling surplus energy back to the grid), consumers would also benefit from lower maintenance costs and the peace of mind of knowing they are doing business with a regulated and certified company.  

As major utilities move deeper into the DER realm, the pressure is on to deliver service experiences on an entirely new levelefficiently and at scale. Suddenly faced with hundreds of thousands of new, small-scale assets to monitor and service, energy companies will need to make a focused effort to implement smart and predictive technologies such as artificial intelligence (AI)machine learning (ML)and digital twins to turn the flood of data into intelligible insights. In fact, IDC predicts that by 2025, over 50 percent of utilities will increase spend in automating operations with an emphasis on edge, AI and ML technologies, thus doubling the penetration of predictive and prescriptive maintenance 

So one of the major challenges facing market entrants is to find and deploy enterprise software that can operationalize unstructured data and turn it into great customer service. 

Energy & Utilities Trends

Decarbonization and data: deliver customer service 

Shipping and cargo represent another area where operationalizing data can be turned into great customer service.  

For global logistics, 2020 was disruptive year. Nowhere was this more keenly felt than in air cargo, which, according to a report presented by Accenture, saw a 20-percent decline in global capacity during the period October 12–25, 2020 compared to the same period in 2019.  

Based on this global trend, I predict that in 2021, we will start to see a flurry of activity in the maritime sector in a bid to capture market share from its airborne cousinThanks to the inherent ability of ships to accommodate larger batteries and zero-emission propulsion systems (a feat airplane manufacturers are hard-pressed to counter), the sea cargo ecosystem will position themselves as the “greener” and more sustainable option.  

This development will result in an arms race of sorts among shipping ports to offer the most streamlined, cost-efficient, and intelligent services to their customers and their customers’ customers. This new dynamic will drive the proliferation of technology such as AI, ML, and digital twins as a way of delivering supply-chain transparency, traceability, accountability and, most importantly, a better-quality service experience. 

For those ports and stakeholders that are equipped for this change, there is ample opportunity for revenue and market-share growth. Success, however, will require agile business processes governed by a technological infrastructure that is modern, service-centric, and fit-for-purpose. 

Energy & Utilities Trends

Thank you, next 

I don’t think anyone was sorry to see 2020 disappear into the annals of history. But for all its bluster and disruption, I believe I discern a renewed sense of purpose and determination among the players in the energy, utilities, and resources sector. Speaking with customers, partners, analysts, and other stakeholders, I see a genuine and broadly held desire to start delivering on the promises made over the past few years. The reason why I am convinced that the next five to 10 years will be a period of unparalleled progress is because it will not only be driven by companies, but by people. 

Save the date 

On March 10, 2021, we will be launching our new flagship product IFS Cloud. The digital event will feature insights from a wide spectrum of technology specialists, customers, partners, and industry experts. Join the conversation as we gather the brightest minds in the energy, utilities and resources sector to discuss the most important trends facing the market! Register here: ifs.com/possibilities. 

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