Remote Assistance provides technicians with instant access to experts who can help them resolve problems they encounter while working in…
Read MoreService Management in IFS Cloud: Remote Assistance
IFS Remote Assistance wins 2021 BIG Innovation Award
IFS Remote Assistance has been named a winner in the 2021 BIG Innovation Awards presented by the Business Intelligence Group….
Read MoreAlfa Laval Drives Service Excellence with Remote Assistance
Alfa Laval is a Swedish company founded in 1883 that is a world leader within the key technology areas of…
Read MoreCOVID-19 – Managing Service Delivery and Supply Chain Disruptions with Remote Assistance
Over the last few years, OEMs and other manufacturing companies began their transformation journeys, addressing the technology-driven changes to the…
Read MoreMunters rolls out IFS Remote Assistance to 200 staff across 22 countries in just 2 weeks
Munters is a global leader in energy-efficient and sustainable air treatment solutions for demanding industrial applications and agriculture sectors. Its…
Read MoreFour tips for a remote ERP implementation
During times of economic downturn, it’s more important than ever for companies to be agile and adapt to suit everchanging…
Read MoreThe current requirement for remote working is defining the aircraft MRO operations of the future
Remote maintenance hasn’t taken full flight in the commercial aviation sector despite offering significant process, workforce and business efficiencies. Bizarrely…
Read MoreEnhancing Sustainable Field Service Operations Today
When we talk about sustainability, we often overlook the impact of how we deliver services. For service organizations, the collective…
Read MoreEvolving the Worldwide Electrical Grid: The Path Forward
Climate change is reshaping our world, bringing unprecedented challenges like extreme weather events, rising sea levels, and severe droughts. As…
Read MoreLiberating maintenance technicians to focus on the highest value work
In the IFS Enterprise Asset Management (EAM) Predictions for 2024, we predicted that maintenance technicians will spend less time on…
Read MoreFriend or Foe – AI could Fuel the Utility of the Future
Generative AI heralds the arrival of powerful new algorithms capable of generating text, images, computer code and even modelling new…
Read MoreADOPTING A RESILIENT ASSET MANAGEMENT STRATEGY: EVOLVING TO MANAGING ASSETS TO MEET BUSINESS GOALS SUSTAINABLY
Traditional definitions of Asset Management have focused on the maintenance of physical assets throughout their asset lifecycle. “And Enterprise Asset…
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