| | Estimated reading time: 2 minutes | Customer, IFS Cloud, Service Management
Service Management in IFS Cloud: Remote Assistance

Remote Assistance provides technicians with instant access to experts who can help them resolve problems they encounter while working in…

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| | Estimated reading time: 4 minutes | Events, IFS Cloud, IFS Unleashed, Service Management
Service City – creating a service-driven community at IFS Unleashed

Times of change, challenge, and growth IFS has come a long way over the last three years. Not only have…

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| | Estimated reading time: 1 minute | Cloud, Service, Service Management
Service Management in IFS Cloud: Service Catalog
Service Management in IFS Cloud

Service Catalog is an integral part of your field service infrastructure. It allows you to standardize and simplify your service…

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| | Estimated reading time: 3 minutes | Cloud, Service, Service Management
IFS Cloud: Enhanced Mobile Functionality
IFS Cloud for enhanced mobile functionality

The most efficient and productive remote workforces are connected, relying on integrated field service management technology and real-time data to…

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| | Estimated reading time: 4 minutes | Service, Service Management
Facilities Management: Technology Trends

The past few years have forced us to reinvent how we manage and serve our customers. Within Facilities Management, we’ve…

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| | Estimated reading time: 8 minutes | Business Agility, Business Technology, Moment of Service, Service, Service Management, Sustainability
What Will 2022 Bring for Those in Service Industries? 5 Areas of Focus for the New Year

Predictions are based on experience and knowledge; both of which are abundant among the team at IFS. However, as we’ve…

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| | Estimated reading time: 5 minutes | Business Agility, Business Technology, Cloud, Energy, Utilities & Resources, Moment of Service, Partner
CONNECTING EXPERIENCES AND DELIVERING THE MOMENT OF SERVICE™ FOR A CONNECTED WORLD 

Now more than ever, we see a significant shift in the operating models across organizations, mainly when delivering service and…

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| | Estimated reading time: 6 minutes | IFS News, Service Management
Creating End-to-End Service: IFS and Axios Systems Off to a Flying Start
IFS and Axios Systems

“Most organizations seek the ability to connect IT and the back office to the front office and customer acting teams….

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| | Estimated reading time: 1 minute | Service Management, Transform Your Business
Making Service your Competitive Edge
Service Management

When people ask “What is Service Management?” the answers usually focus on the obvious: tracking, cataloging, and optimizing service operations…

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| | Estimated reading time: 3 minutes | Business Agility, Service
IFS Was Built to Help you Navigate This Moment

Industries, businesses, and individuals that deliver service have always held a special importance to me, and in the face of…

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| | Estimated reading time: 4 minutes | Agilité d'entreprise, Service Management
La nécessité du Self-service
Sarah 7004_blog

Alors que les entreprises de services se concentrent sur l’avancement de leurs initiatives en matière d’expérience client, le self-service est…

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| | Estimated reading time: 4 minutes | Service Management
Comment trouver l’équilibre entre les humains et les robots dans votre expérience de service de vente au détail
Retail Service Experience

L’une des plus grandes difficultés rencontrées par les entreprises est le passage d’une interaction basée sur l’IA à l’assistance d’un…

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