| | Estimated reading time: 4 minutes | Business Technology, Energy, Utilities & Resources, Research, Strategy, Supply Chain
The UK Smart Meter Programme: Meeting the challenges in an evolving market
The UK Smart Meter Programme: Meeting the challenges in an evolving market

In the UK, our government has told energy suppliers that they must install smart gas and electricity meters in every…

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| | Estimated reading time: 5 minutes | Business Agility, Business Technology, Digital Transformation, Mobility, Service
The “5 Ps” of service management
preventative maintenance software

Every business and industry love using abbreviations and acronyms. Some are more memorable than others are, and there is one…

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| | Estimated reading time: 2 minutes | Business Technology, Service
2016 Mobile Star Awards: IFS shines in field service management and mobile enterprise software
2016 MOBILE STAR AWARDS

The 15th annual Mobile Star Awards, which recognizes the best mobile products of the year, is hosted by MobileVillage, a…

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| | Estimated reading time: 7 minutes | Business Technology, Service, Supply Chain
Is your asset management software up to scratch?
field service management

Do you remember the moment you got your first mobile phone? A piece of technology that was going to change…

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| | Estimated reading time: 6 minutes | Business Technology, Mobility, Service, Strategy, Supply Chain
Key benefits of choosing the right service management software
La servicisation, le modèle pour tirer son épingle du jeu dans un contexte concurrentiel

Let’s face it, in 2017 and beyond, if you are relying on whiteboards, spreadsheets and hand-written notes to drive your…

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| | Estimated reading time: 4 minutes | Business Technology, Research, Service
3 ways the changing field service management landscape is powering servitization
3 ways the changing field service management landscape is powering servitization

On the heels of being shortlisted for Field Service Management by Constellation Research, we explore how field service management has…

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| | Estimated reading time: 5 minutes | Business Technology, Digital Transformation, Research, Service, Strategy
3 tips for field service organizations looking to capitalize on analytics in the age of digital transformation
Advanced Analytics for the Service Industry

When used in the right way, data collection and analytics can optimize operations and enhance service delivery to deliver a…

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| | Estimated reading time: 2 minutes | Service
Optimizing Thanksgiving & Thanks from IFS

It’s that time of year again, with the holiday season fast approaching.  It’s a good time to reflect and think…

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| | Estimated reading time: 3 minutes | Service
Isn’t It About Time Reverse Logistics Got the Spotlight It Deserves in Field Service?
Reverse Logistics

Reverse logistics is a hidden gem for organizations looking for the best ways to cut costs while improving the customer experience….

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| | Estimated reading time: 1 minute | Mobility, Service
PODCAST: Improve the Customer Experience with Service Management Software

As products themselves become mere commodities, we need to differentiate ourselves through services. And that is more difficult than it…

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| | Estimated reading time: 1 minute | Service
IFS leads the field service management pack
IFS leads the field service management pack

Earlier this week, TEC Principal Analyst PJ Jakovljevic blogged about IFS’ momentum in Field Service Management. I invite you to read what he says about our recent wins and expanded project footprint within the Field Service Management arena.

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