| | Estimated reading time: 5 minutes | Service
Field Service Used To Be Easy: How Spencer Technologies Uses Data To Adapt
Field Service Used To Be Easy

Founded in 1972, Spencer Technologies has grown to become a global company with more than 500 employees and 200 technicians…

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| | Estimated reading time: 3 minutes | Oil & Gas, Strategy, Transform Your Business
The 6 S’s of success for Oil & Gas CFO’s navigating Globalization 4.0
6's of Success for oil & gas

As we enter an era of hyper connectivity, trillion-dollar corporations and artificial intelligence, industries and companies must adapt to accommodate…

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| | Estimated reading time: 6 minutes | Business Technology, Manufacturing
The biggest challenge to the adoption of artificial intelligence is us
The Biggest Challenge to AI Adoption

In my last blog, I talked about the use of artificial intelligence to help process manufacturers uncover the holy grail…

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| | Estimated reading time: 6 minutes | Service, Strategy, Transform Your Business
Managing The March Towards Zero-Touch Service
Managing the March Towards Zero Touch Service

A few weeks ago, Gartner released its 2019 Magic Quadrant for Field Service Management, and for the fourth consecutive time,…

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| | Estimated reading time: 4 minutes | Engineering, Construction & Infrastructure
Dealing with the UK housing dilemma means thinking outside of the box
UK Housing Dilemma

It would seem that whatever the reason, the UK housing market is at a crossroads. Some sources state that the…

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| | Estimated reading time: 3 minutes | Service
Four Key Takeaways on the State of Service, As Told by Gartner’s Magic Quadrant for Field Service Management
Four Key Takeaways on the State of Service

Gartner has just released its 2019 Magic Quadrant for Field Service Management, and once again, IFS has been named a…

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| | Estimated reading time: 5 minutes | Business Technology, Creativity & Innovation, Manufacturing
If Amazon did Factories
If Amazon did Factories

Amazon recently announced record profits of $3.03bn, breaking its own record for the third consecutive time. However, Amazon appears to be…

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| | Estimated reading time: 3 minutes | Service
IFS is Named a Leader for the Fourth Consecutive Time in Gartner’s Magic Quadrant for Field Service Management
IFS Named Leader in Gartner's Magic Quadrant for FSM

Gartner has announced that, once again, IFS has been named in the Leaders’ section of the 2019 Magic Quadrant for…

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| | Estimated reading time: 3 minutes | Creativity & Innovation, Events
Challenger Champions: celebrating the people within our customers who do things differently and have an impact
Challenger Champions

Early on in my working life I decided I wanted to pursue a career in technology. The pace of change…

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| | Estimated reading time: 4 minutes | Strategy, Transform Your Business
The biggest barrier to mining transformation: software fragmentation
Biggest Barrier to Mining Transformation

Systems fragmentation is the single biggest barrier to business transformation and innovation we see in the mining industry. Most companies…

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| | Estimated reading time: 4 minutes | Aerospace & Defense
Digital twins for commercial aviation – how MROs can reap the rewards
Digital Twins in Commercial Aviation

Interest in digital twin technology is at an all-time high and the aerospace & defense industry is a forerunner in…

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| | Estimated reading time: 4 minutes | Service Management
Assurer le R.O.I de l’ajout de l’Intelligence Artificielle
Adding Artificial Intelligence

Ajouter l’intelligence artificielle au centre de contact est une décision importante qui implique un investissement important en temps, en argent…

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