| | Estimated reading time: 5 minutes | Strategy
Implementing 2-tier ERP – Making it work

The advantages and disadvantages of a 2-tier ERP strategy In my last blog I looked at the reasons why a…

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| | Estimated reading time: 5 minutes | Strategy
A 2-tier ERP? – Don’t rule it out!
Lightbulbs

When a business should consider a TWO-TIER ERP STRATEGY Today’s ERP landscape is mature, with most companies having implemented some…

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| | Estimated reading time: 3 minutes | Transform Your Business
The complex task of keeping modern naval fleets primed and ready

The naval support chain is getting bigger. Just consider the scale of the US Navy. The 250+ strong fleet contains…

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| | Estimated reading time: 3 minutes | Customer Engagement, Service
The Emergence of Artificial Intelligence within Customer Service
Artificial Intelligence within customer service

Artificial intelligence has the potential to transform the contact center industry. Much of the conversation has centered on chatbots or…

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| | Estimated reading time: 4 minutes | Automotive, Manufacturing
Pedal to the metal: Pushing new boundaries in automotive manufacturing

The automotive industry is already in the middle of huge market change. Cars and commercial vehicles are getting smarter, and…

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| | Estimated reading time: 5 minutes | Creativity & Innovation, IFS Labs
Help, robots will replace our jobs!

Well, at least I don’t believe that. They will definitely change the how we work or, even better, how we…

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| | Estimated reading time: 5 minutes | Process Manufacturing
Food safety and risk – Changes in BRC 8 reinforce the possible

Do the changes in BRC 8 bring increased focus on traceability, risk management and cyber security? Traceability, recall and risk …

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| | Estimated reading time: 4 minutes | Energy, Utilities & Resources
Are these booming times for the energy industry – just what does the oil price recovery tell us?

In these turbulent times who can really tell if the oil price recovery can be sustained, with sanctions, on-going trade…

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| | Estimated reading time: 3 minutes | Service
Field service in focus: IFS and NEC bring FSM excellence to Japan

Field service management (FSM) is beginning to get a lot of attention and it’s easy to see why. Intelligently managing…

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| | Estimated reading time: 4 minutes | Manufacturing, Supply Chain
Is DDMRP for you?

In a couple of previous blog posts we have looked at the ideas of DDMRP and examined the five steps…

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| | Estimated reading time: 3 minutes | Service
From the outside in: Why I decided to join IFS

Last week I joined the IFS team as Field Service Evangelist and Director of Service Management Business Development. For those…

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| | Estimated reading time: 2 minutes | Just For Fun
A renewed focus on UK and Ireland

IFS recently appointed Alan Laing as managing director for UK & Ireland to drive growth for all of IFS’s products,…

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