This blog series by IFS explores the 2022 Gartner Market Guide for Mobile Workforce Management Software for Utilities (published by…
Read MoreThe Resilient Utility: Managing operational risks and workforce limitations
The Intelligent Utility: Empowering field workers, optimizing productivity
Next up in our blog series exploring the 2022 Gartner® Market Guide for Mobile Workforce Management Software for Utilities (released…
Read MoreITSM HACK #2: 4 Tips for Driving Self-Service Adoption
So, you’ve just implemented a new self-service platform for your employees. But so far, it’s only been gathering dust as…
Read MoreThe beginning of an end-to-end service industry
A successful business is always looking to enhance how it delivers services, both to its customers and workforce alike. But…
Read MoreITSM HACK #1: 5 Tips for remote IT onboarding
Good IT service management practice doesn’t just happen. It requires multiple trials and errors to get right and involves a…
Read MoreManaging the Essential Roles of Subcontractors in the Construction Industry
The vast majority of large-scale construction projects erected worldwide simply wouldn’t be possible without the combined work of several different…
Read MorePutting Value on Servitization
How do you put a value on Servitization? Servitization is a hot topic, particularly in manufacturing. The consensus of opinion…
Read MoreThe Evolving Utility: Keeping pace with market and technology trends
In late May 2022, Gartner released its Market Guide for Mobile Workforce Management Software for Utilities. After spending so many…
Read MoreIFS Unleashed: Why we’re a Sponsor at Miami
For more than two decades, Astra and Canyon Technologies coexisted independently as IFS partners. Last year, the organizations merged, creating…
Read MoreKey strategies for reducing service desk calls
The service desk plays an integral role in IT service management. It’s the single point of contact between the service…
Read MoreWhat’s new in IFS assyst 11.5?
Earlier this month, we excitedly announced the go-live of the latest IFS assyst release, 11.5. This newest version of our…
Read MoreIFS assyst named a winner for the 2022 Sales and Marketing Technology Awards
We’re pleased to share that IFS assyst is named as a winner at this year’s Sales and Marketing Technology Award,…
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