| | Estimated reading time: 5 minutes | Business Technology, Creativity & Innovation, Manufacturing
If Amazon did Factories
If Amazon did Factories

Amazon recently announced record profits of $3.03bn, breaking its own record for the third consecutive time. However, Amazon appears to be…

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| | Estimated reading time: 5 minutes | Business Technology, Digital Transformation, Manufacturing, Process Manufacturing, Transform Your Business
In search of the forecasting holy grail
Forecasting Holy Grail

Accurate forecasts are the panacea for food manufacturers, Is artificial intelligence getting us close to a solution, are we near…

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| | Estimated reading time: 4 minutes | Strategy, Transform Your Business
The biggest barrier to mining transformation: software fragmentation
Biggest Barrier to Mining Transformation

Systems fragmentation is the single biggest barrier to business transformation and innovation we see in the mining industry. Most companies…

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| | Estimated reading time: 5 minutes | Process Manufacturing, Transform Your Business
Robots Versus Humans – the Rise of the Cobot
cobot

The process industry has spent billions of dollars on robots and robotic automation, but are these monoliths flexible enough for…

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| | Estimated reading time: 4 minutes | Business Technology, Digital Transformation, Service, Transform Your Business
Next-Generation AI Applications That Will Change the World of Field Service
next-generation ai

We’ve reached an important inflection when it comes to adoption of emerging tech for Digital Transformation. Use cases for Artificial…

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| | Estimated reading time: 5 minutes | Digital Transformation, Service, Transform Your Business
AI: A Cornerstone of Your Digital Transformation Strategy
AI: a Cornerstone of your Digital Transformation

When business leaders think about Artificial intelligence (AI), they usually do so in one of two ways. Either they think…

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| | Estimated reading time: 9 minutes | Creativity & Innovation, Service, Transform Your Business
Experience will be everything in 2019—starting with your customer
blog_businesswoman-call-career-789822

In 2019, as Customer Experience (CX) becomes the key success factor for many Field Service Organizations (FSOs), tackling the talent…

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| | Estimated reading time: 7 minutes | Business Agility, Business Technology, Creativity & Innovation, Transform Your Business
Enterprise applications predictions – new perspectives, panoramas and possibilities
sandro-katalina-457230-unsplash

AI will combine with new-generation sensors to create a new kind of business automation in 2019. Digital twins will help…

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| | Estimated reading time: 3 minutes | Customer Engagement, Service
Most Customers Hate AI & Chatbots For This Reason…
AI

There’s no doubt that artificial intelligence is going to be more and more common in customer service and support interactions….

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| | Estimated reading time: 5 minutes | Business Agility, Business Technology, Creativity & Innovation, IFS Labs, Transform Your Business
A Quantum Leap in Computing Power
7165_50041

At IFS Labs, we do a lot of things. We take our inspiration from consumer technologies and innovative solutions from…

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| | Estimated reading time: 3 minutes | Customer Engagement, Service
Avoiding AI Adoption Mistakes
AI adoption mistakes

Many analysts are making predictions on the adoption of artificial intelligence, messaging apps and the convergence of the two in…

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| | Estimated reading time: 6 minutes | Business Technology, Creativity & Innovation, Transform Your Business
It’s all about the data
Data and network, abstract illustration.

In the years that we have been working with artificial intelligence (AI) in IFS Labs I’ve talked to many of…

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