Outcome-based selling demands an entirely new and often unfamiliar mindset. In the first of a three-part blog series, IFS looks…
Read MoreThe shift to Outcome Based Selling and Product as a Service (PaaS)
Industrial Manufacturers: It’s Time For Outcomes-Based Service
Manufacturing firms across a variety of disciplines have been looking for ways to implement more service-oriented solutions into traditional manufacturing…
Read More6 Best Practices for Service Request Management
Implementing best practices in Service Request Management (SRM) ensures that your organization can handle requests efficiently and effectively, improving user…
Read MoreIFS Predictions 2024: AI will revolutionize Service, driving altogether new, smarter use cases: Five Significant AI-fueled Service Trends
As generative Artificial Intelligence (AI) and machine learning pervade more and more operations and processes across the service sector, Mark…
Read MoreA personal reflection on recognition: What it means to be recognized as a Service Visionary 100
The Service Visionaries 100 awards stand as a symbol of excellence in the service industry. Announced in October, the service…
Read MoreThe Human Element in AI: Enhancing Field Service Dispatch for Maximum Impact
Scheduling service technicians efficiently poses a significant challenge for many companies today. With high volumes of jobs and resources, customer…
Read MoreMastering Service Life Cycle Management: Key Strategies for Manufacturing Success
In a recent webinar, Marne Martin, the Chief Strategy Officer at IFS, explored Service Life Cycle Management and why it…
Read MoreFive megatrends revolutionizing manufacturing and service, and why a cross-functional approach is essential.
The world is changing more unpredictably than ever. Disruptions are intensifying, occurring faster and with greater impact, and no event…
Read MoreWhen Less is More: The Benefits of Planning and Scheduling Optimization (PSO) for Low-Volume Field Service Scenarios
In field service management, the effective planning and scheduling of resources play a crucial role in ensuring efficient operations and…
Read MoreService: Your Profit Powerhouse Five Opportunities for Manufacturers in 2023
As we wrestle with global economic uncertainty, offering aftermarket services can provide a valuable continuous revenue stream, especially for manufacturers…
Read MoreWhy Outcome-Based Revenues Demand Better, Longer Lasting Products
A service-based model can mean that maximizing product performance and longevity becomes more important than minimizing the cost of production….
Read MoreA Look Ahead: 5 Predictions for Field Service in 2023
It’s hard to believe that 2023 is upon us, but alas the end of another year has come! Maybe it…
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