We as customers have become accustomed to instant gratification, thanks to uber-connectivity. Have you ever ordered something from Amazon and…
Read More3 steps to creating a connected customer experience for service success
AI, digital twins and IoT to drive the service sector toward a data-driven 2018
With an explosive growth in new technologies to gather and use data to optimize service delivery, this will be at…
Read MoreQ&A: Why manufacturers are moving to service-based business models
Expert advice on how manufacturers can provide services and solutions that supplement their traditional product offerings. In this Q&A, I…
Read MoreConstruction is becoming a service industry. To be a winner in the future, do we need to adapt?
Get your business strategy in place to maximize the profit potential of the servitization trend. Servitization is becoming a major…
Read MorePerformance-based contracts, modular construction and robotics: 3 construction game changers for 2017
Huge tower blocks built in weeks under one roof… automated bridge-building behemoths… bricklaying robots… No, it’s not science fiction. These…
Read More3 ways the changing field service management landscape is powering servitization
On the heels of being shortlisted for Field Service Management by Constellation Research, we explore how field service management has…
Read More3 tips for field service organizations looking to capitalize on analytics in the age of digital transformation
When used in the right way, data collection and analytics can optimize operations and enhance service delivery to deliver a…
Read MoreService Management Reflections for Barcelona
The 2013 IFS World Conference was a fantastic event, during which a number of future trends and challenges for service…
Read MoreLiberating maintenance technicians to focus on the highest value work
In the IFS Enterprise Asset Management (EAM) Predictions for 2024, we predicted that maintenance technicians will spend less time on…
Read MoreC&E Industry Trends and Predictions
2024 is expected to witness significant advancements in construction and engineering, driven by a need to increase business competitiveness, adopt…
Read MoreAI on the Ascent: Practical uses for AI in Aviation Maintenance
Rob Mather, Vice President, Aerospace and Defense Industries at IFS Since the release of ChatGPT, it seems like all anyone…
Read MoreMaximizing the Potential of EU&R Infrastructure Projects with IFS
Building on IFS expertise, and IFS customer testimonials, this blog explores the importance of connected operations from planning to decommissioning. …
Read More