IFS is a company that encourages and promotes creativity and innovation. The more brains that are involved the greater the creativity, so by sharing ideas and inspiration creativity flourishes. Learn more about why IFS values creativity and innovation.

| | Estimated reading time: 6 minutes | Business Technology, Creativity & Innovation, Transform Your Business
It’s all about the data
Data and network, abstract illustration.

In the years that we have been working with artificial intelligence (AI) in IFS Labs I’ve talked to many of…

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| | Estimated reading time: 4 minutes | Business Technology, Creativity & Innovation, Service, Strategy, Transform Your Business
Why IFS FSM 6? It’s the field service game changer
Field Service Management 6 Launch

At a conference earlier in Q4, I asked the 300+ attendees “are you happy with your service organization and delivery?”…

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| | Estimated reading time: 5 minutes | Creativity & Innovation, Digital Transformation
Industrial IoT trend advancing rapidly despite strong headwinds

Selecting and implementing any enterprise technology is not a rapid process. And the internet of things (IoT), as an enterprise…

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| | Estimated reading time: 2 minutes | Creativity & Innovation, Digital Transformation, Manufacturing
DI Industri 4.0: Digitalization, AI and IoT

I can’t help but feel inspired after a day of inspirational presentations and conversations with manufacturing companies, including ABB, Atlas…

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| | Estimated reading time: 5 minutes | Creativity & Innovation, IFS Labs
Help, robots will replace our jobs!

Well, at least I don’t believe that. They will definitely change the how we work or, even better, how we…

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| | Estimated reading time: 5 minutes | Creativity & Innovation, Digital Transformation
3 Real-World Use Cases of Artificial Intelligence Delivering Real Value in Enterprise Applications

“AI” is one of the most overused technology buzzwords of the last 2-3 years.  But the term is not going…

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| | Estimated reading time: 4 minutes | Creativity & Innovation, Digital Transformation, Service
How customer service is being digitally transformed
City Header

A recent study conducted by WBR indicates that the service industry is at an inflection point. Over the next 24…

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| | Estimated reading time: 3 minutes | Creativity & Innovation, Service
Can an AI chatbot deliver great customer service?
AI Header

Customer service is a people-focused business, and according to the Harvard Business Review, there are elements of service that are…

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| | Estimated reading time: 3 minutes | Creativity & Innovation, Digital Transformation, Service
Taking IoT on the Voyage of Discovery: unlocking the real value in Field Service
Data Analysis Image

We are seeing the growing demand to integrate connected devices for field service operations. In a recent study by IFS,…

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| | Estimated reading time: 5 minutes | Creativity & Innovation, Digital Transformation, Manufacturing, Process Manufacturing
Smart Factories – The theory of constraints reborn?

Over the years there have been many paradigms that claim to optimize production and save the world—bottleneck, forward and backward,…

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| | Estimated reading time: 4 minutes | Automotive, Creativity & Innovation, Digital Transformation
Predictive maintenance – moving from relevant to essential in the automotive industry
Worker performing test on machinery

The penalties for poor maintenance can be high—in energy production, loss of revenue and component costs, as well as fines…

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| | Estimated reading time: 3 minutes | Aerospace & Defense, Creativity & Innovation
See it, hear it, feel it – Augmented Reality hits A&D Maintenance
Aircraft maintenance workers servicing airplane engine

Augmented and virtual reality seem to have existed as buzzwords in lots of industries over recent years—but real-life business use…

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