IFS is a company that encourages and promotes creativity and innovation. The more brains that are involved the greater the creativity, so by sharing ideas and inspiration creativity flourishes. Learn more about why IFS values creativity and innovation.

| | Estimated reading time: 3 minutes | Business Agility, Business Technology, Creativity & Innovation, Strategy, Transform Your Business
Why UK economic uncertainty should not be an excuse for stagnation
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As we move into the new year the current industry climate in the UK is one of deep uncertainty. In…

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| | Estimated reading time: 4 minutes | Business Agility, Business Technology, Creativity & Innovation, Mobility, Service, Strategy, Transform Your Business
Elevating field service to new heights with IFS FSM 6
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If you believe industry watchers and analysts, the Field Service Management (FSM) market could as much as double over the…

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| | Estimated reading time: 4 minutes | Automotive, Creativity & Innovation
Formula E – a test bed for automotive innovation from track to road
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The impact of electric vehicles on the future direction of the automotive industry is going to be huge. According to…

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| | Estimated reading time: 6 minutes | Business Technology, Creativity & Innovation, Transform Your Business
It’s all about the data
Data and network, abstract illustration.

In the years that we have been working with artificial intelligence (AI) in IFS Labs I’ve talked to many of…

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| | Estimated reading time: 4 minutes | Business Technology, Creativity & Innovation, Service, Strategy, Transform Your Business
Why IFS FSM 6? It’s the field service game changer
Field Service Management 6 Launch

At a conference earlier in Q4, I asked the 300+ attendees “are you happy with your service organization and delivery?”…

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| | Estimated reading time: 5 minutes | Creativity & Innovation, Digital Transformation
Industrial IoT trend advancing rapidly despite strong headwinds

Selecting and implementing any enterprise technology is not a rapid process. And the internet of things (IoT), as an enterprise…

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| | Estimated reading time: 2 minutes | Creativity & Innovation, Digital Transformation, Manufacturing
DI Industri 4.0: Digitalization, AI and IoT

I can’t help but feel inspired after a day of inspirational presentations and conversations with manufacturing companies, including ABB, Atlas…

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| | Estimated reading time: 5 minutes | Creativity & Innovation, IFS Labs
Help, robots will replace our jobs!

Well, at least I don’t believe that. They will definitely change the how we work or, even better, how we…

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| | Estimated reading time: 5 minutes | Creativity & Innovation, Digital Transformation
3 Real-World Use Cases of Artificial Intelligence Delivering Real Value in Enterprise Applications

“AI” is one of the most overused technology buzzwords of the last 2-3 years.  But the term is not going…

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| | Estimated reading time: 4 minutes | Creativity & Innovation, Digital Transformation, Service
How customer service is being digitally transformed
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A recent study conducted by WBR indicates that the service industry is at an inflection point. Over the next 24…

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| | Estimated reading time: 3 minutes | Creativity & Innovation, Service
Can an AI chatbot deliver great customer service?
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Customer service is a people-focused business, and according to the Harvard Business Review, there are elements of service that are…

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| | Estimated reading time: 3 minutes | Creativity & Innovation, Digital Transformation, Service
Taking IoT on the Voyage of Discovery: unlocking the real value in Field Service
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We are seeing the growing demand to integrate connected devices for field service operations. In a recent study by IFS,…

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