This blog is to be a source of inspiration for those of us who want to be more creative. In the blog you will find personal thoughts and experiences, interesting interviews, links to articles and creative people. The more brains that are involved the greater the creativity, so by sharing ideas and inspiration creativity flourishes.
In 2019, as Customer Experience (CX) becomes the key success factor for many Field Service Organizations (FSOs), tackling the talent challenge and deriving utmost value from technology investments becomes critical. Prediction #1: FSOs Will Get Creative To Fill The Talent Gap Talent: How can we find it, hire it, and then keep it onboard? This…
AI will combine with new-generation sensors to create a new kind of business automation in 2019. Digital twins will help companies see their businesses anew, with shared simulations that offer security in investment and product development. And blockchain will shed its negative perceptions, emerging as an enabler, not a disruptor. 2019 will be all about…
2019 is already shaping up to be a turbulent year when finance departments take a more strategic role. After 10 years of bullish growth we could see a severe global liquidity crisis, and after a boom & bust 18 months 50% of cryptocurrencies could disappear. Integrated operational and strategic technology should support the development of…
A new generation of point AI solutions will prove themselves in 2019. They’ll build new trust, urgency and understanding of what ‘AI’ actually is, and just how much it can deliver. Voice-driven solutions will lead the charge. And we’ll see pick-and-place robots in smart warehouses delivering a major competitive edge, as companies advance their use…
2019 will see a digital leap forward as many construction companies explore implementing integrated business software into projects for the very first time. Tighter margins, global skills shortages and new industry entrants are all ramping up the pressure on traditional construction businesses to deliver greater productivity and more integrated, cost-efficient projects, on time, every time. PREDICTION #1: 50%…
For many years the world has seen organizations founded to drive progress in environmental sustainability. The list is long, and increasing with new schemes and governance organizations being announced almost daily there are even organizations for ‘eco friendly concrete’ and ‘the sustainable phosphorous alliance!’ What was once a fad that many companies paid lip service…
Drive strategic work to attain the right contracts and organize operational work becoming as efficient as possible. There are general expectations and there are unique expectations for specific industries and organizations. Purchasing can play a pivotal role in delivering bottom line results, nurturing relationships and providing access to important partners. IFS can help organizations across…
At IFS Labs, we do a lot of things. We take our inspiration from consumer technologies and innovative solutions from a range of industries and apply these to IFS products. Some good examples of our work are around technologies like Augmented Reality or Chat Bots. However, we also do research that’s a bit further away…
As we move into the new year the current industry climate in the UK is one of deep uncertainty. In the past week I have spoken with two UK business leaders who are delaying purchasing decisions in 2019 because of Brexit speculation. But Brexit isn’t the only pressure UK industries currently face. In 2017 the…
If you believe industry watchers and analysts, the Field Service Management (FSM) market could as much as double over the next five years, to around $5 billion. That growth is being driven by businesses putting strategic emphasis on selling long-term services and guaranteed ‘outcomes’, as well as hikes in consumer expectations around service quality and…
