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by   |    |   7 minutes  |  in Business Agility, Business Technology, Creativity & Innovation, Transform Your Business

AI will combine with new-generation sensors to create a new kind of business automation in 2019. Digital twins will help companies see their businesses anew, with shared simulations that offer security in investment and product development. And blockchain will shed its negative perceptions, emerging as an enabler, not a disruptor. 2019 will be all about…

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by   |    |   3 minutes  |  in Business Agility, Construction and Contracting, Engineering and Infrastructure, Transform Your Business

The global engineering, construction and infrastructure (ECI) industry landscape is changing at an unprecedented rate. In this blog, I will outline what construction companies need to do to be a winner in the industry. A CHANGING INDUSTRY One way of measuring the rate of change in the industry is to look at the geography of…

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by   |    |   7 minutes  |  in Asset Intensive, Business Agility, Business Technology, Construction and Contracting, Creativity & Innovation, Engineering and Infrastructure, Transform Your Business

2019 will see a digital leap forward as many construction companies explore implementing integrated business software into projects for the very first time. Tighter margins, global skills shortages and new industry entrants are all ramping up the pressure on traditional construction businesses to deliver greater productivity and more integrated, cost-efficient projects, on time, every time. PREDICTION #1:  50%…

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by   |    |   3 minutes  |  in Asset Intensive, Business Agility, Energy and Utilities, Transform Your Business

The cost-cutting and downsizing of the last few years in the mining industry is at an end. Now, with global demand for many commodities growing, mining companies and their ecosystem of suppliers are looking at how they can take advantage of this recovery – fast. Analysts are forecasting more investments than this industry has seen…

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by   |    |   3 minutes  |  in Business Agility, Business Technology, Creativity & Innovation, Manufacturing, Supply Chain, Transform Your Business

Drive strategic work to attain the right contracts and organize operational work becoming as efficient as possible. There are general expectations and there are unique expectations for specific industries and organizations. Purchasing can play a pivotal role in delivering bottom line results, nurturing relationships and providing access to important partners. IFS can help organizations across…

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by   |    |   5 minutes  |  in Business Agility, Business Technology, Creativity & Innovation, IFS Labs, Transform Your Business

At IFS Labs, we do a lot of things. We take our inspiration from consumer technologies and innovative solutions from a range of industries and apply these to IFS products. Some good examples of our work are around technologies like Augmented Reality or Chat Bots. However, we also do research that’s a bit further away…

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Sarah 7004_blog

by   |    |   3 minutes  |  in Business Agility, Customer Engagement, Service Management, Transform Your Business

With service organizations laser-focused on advancing their Customer Experience (CX) initiatives, self-service is a critical topic. You can’t provide a stellar CX without strong self-service capabilities, and the demand from your customers to take control of their service experiences is only going to increase. I spoke recently with Aly Pinder Jr, Program Director, Service Innovation…

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by   |    |   3 minutes  |  in Business Agility, Business Technology, Creativity & Innovation, Strategy, Transform Your Business

As we move into the new year the current industry climate in the UK is one of deep uncertainty. In the past week I have spoken with two UK business leaders who are delaying purchasing decisions in 2019 because of Brexit speculation. But Brexit isn’t the only pressure UK industries currently face. In 2017 the…

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Christian 7001_blog

by   |    |   4 minutes  |  in Business Agility, Business Technology, Creativity & Innovation, Mobility, Service Management, Strategy, Transform Your Business

If you believe industry watchers and analysts, the Field Service Management (FSM) market could as much as double over the next five years, to around $5 billion.  That growth is being driven by businesses putting strategic emphasis on selling long-term services and guaranteed ‘outcomes’, as well as hikes in consumer expectations around service quality and…

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by   |    |   3 minutes  |  in Business Agility, Business Technology, Digital Transformation, Strategy

Talent management is more than just training and appraisals. To support business excellence your talent management systems and processes must provide the mechanisms to achieve the right level of skills at the right time. The importance of talent management in modern business We live in a technology supported world, where robotic automation, artificial intelligence and…

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