| | Estimated reading time: 3 minutes | Service
Planning and Scheduling Optimization and Managing Your Carbon Footprint
Carbon Footprint

A few weeks back on The Future of Field Service, I wrote an article on the importance of proper parts management and reverse logistics for…

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| | Estimated reading time: 5 minutes | Service
Is there a Place for Field Service in Retail?
Retail Field Service

I am a creature of the retail world, having spent my young and early professional life in it, both directly…

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| | Estimated reading time: 4 minutes | Allgemeines, Service
What Does Better-Than-Desktop Service Mobility Look Like for Telco Companies?
Telco

The telecommunications profession isn’t what it used to be. With new entrants to legacy businesses, the encroachment of new technologies…

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| | Estimated reading time: 7 minutes | IFS Cloud, Service, Service Management
Three Predictions for How Service Emerges Stronger Than Ever in 2021
2021 Service Trends

In a year fraught with such fear, turbulence, and complexity as 2020, it has sometimes taken effort to see the…

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| | Estimated reading time: 3 minutes | Manufacturing, Service, Transform Your Business
Manufacturers: Does Your Mobile Strategy Leave Your Field Technicians Behind?
Service Management

Service companies generally agree that mobile operations have long-since reached a point of maturity in service. Well before smart devices,…

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| | Estimated reading time: 1 minute | Service Management, Transform Your Business
Making Service your Competitive Edge
Service Management

When people ask “What is Service Management?” the answers usually focus on the obvious: tracking, cataloging, and optimizing service operations…

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| | Estimated reading time: 5 minutes | Service
Gartner’s 2020 Magic Quadrant for Field Service Management Reminds Us Why Service is So Important
Gartner MQ for Field Service Management

Tom Paquin reminds us why service is so important and what IFS’s position as Leader in the 2020 Gartner Magic…

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| | Estimated reading time: 5 minutes | Service
Alfa Laval Drives Service Excellence with Remote Assistance
Alfa Laval Remote Assistance

Alfa Laval is a Swedish company founded in 1883 that is a world leader within the key technology areas of…

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| | Estimated reading time: 3 minutes | Service
IFS Named a Leader for Fifth Consecutive Time in Gartner’s Magic Quadrant for Field Service Management

Gartner has named IFS a Leader in the Magic Quadrant for Field Service Management with IFS positioned highest in ability…

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| | Estimated reading time: 3 minutes | Partner, Service
IFS Partners with TomTom to Set the Standard for Best-in-Class Optimization
IFS and TomTom

Here at IFS, we understand that scheduling and planning optimization can be so much more than a bludgeon to lower…

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| | Estimated reading time: 4 minutes | Service
Taking Advantage of the Convergence of Sales and Service
Sales and Serivce

Over the last few years, we’ve seen the incredible power of service take its rightful place as a key driver…

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| | Estimated reading time: 5 minutes | Service
3 Areas of Digital Transformation Being Accelerated by COVID-19 for Service Organizations
covid-19 digital transformation

Many leading service organizations have been on a digital transformation journey for some time – those companies have been well-positioned…

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