Keeping customers means staying close to customers. IFS Applications 10 brings three new tools for keeping engagement tight, connected and continuous.
Read MoreCollaborate and engage across the service lifecycle in IFS Applications 10
Q&A: How to generate revenue across the total asset lifecycle
By taking on service and asset management, construction and contracting companies can generate revenue across the total asset lifecycle. In…
Read MoreThe UK Smart Meter Programme: Meeting the challenges in an evolving market
In the UK, our government has told energy suppliers that they must install smart gas and electricity meters in every…
Read MoreThe “5 Ps” of service management
Every business and industry love using abbreviations and acronyms. Some are more memorable than others are, and there is one…
Read More2016 Mobile Star Awards: IFS shines in field service management and mobile enterprise software
The 15th annual Mobile Star Awards, which recognizes the best mobile products of the year, is hosted by MobileVillage, a…
Read MoreIs your asset management software up to scratch?
Do you remember the moment you got your first mobile phone? A piece of technology that was going to change…
Read MoreKey benefits of choosing the right service management software
Let’s face it, in 2017 and beyond, if you are relying on whiteboards, spreadsheets and hand-written notes to drive your…
Read More3 ways the changing field service management landscape is powering servitization
On the heels of being shortlisted for Field Service Management by Constellation Research, we explore how field service management has…
Read More3 tips for field service organizations looking to capitalize on analytics in the age of digital transformation
When used in the right way, data collection and analytics can optimize operations and enhance service delivery to deliver a…
Read MoreOptimizing Thanksgiving & Thanks from IFS
It’s that time of year again, with the holiday season fast approaching. It’s a good time to reflect and think…
Read MoreIsn’t It About Time Reverse Logistics Got the Spotlight It Deserves in Field Service?
Reverse logistics is a hidden gem for organizations looking for the best ways to cut costs while improving the customer experience….
Read MorePODCAST: Improve the Customer Experience with Service Management Software
As products themselves become mere commodities, we need to differentiate ourselves through services. And that is more difficult than it…
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