| | Estimated reading time: 3 minutes | Service
IFS is Named a Leader for the Fourth Consecutive Time in Gartner’s Magic Quadrant for Field Service Management
IFS Named Leader in Gartner's Magic Quadrant for FSM

Gartner has announced that, once again, IFS has been named in the Leaders’ section of the 2019 Magic Quadrant for…

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| | Estimated reading time: 5 minutes | Construction and Contracting
Le futur du secteur ingénierie, construction & infrastructures: trois critères clés pour choisir un logiciel d’entreprise

Dans le précédent blogpost, je me penchais sur les tendances clés auxquelles font face les entreprises du secteur ingénierie, construction…

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| | Estimated reading time: 6 minutes | Construction and Contracting
L’industrie de la construction se transforme à grande vitesse. Êtes-vous prêts ?
Construction Workers on Laptop

Le secteur de l’ingénierie, de la construction et des infrastructures (ICI) fait face à des challenges très importants pour répondre…

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| | Estimated reading time: 3 minutes | Service
Field service in focus: IFS and NEC bring FSM excellence to Japan

Field service management (FSM) is beginning to get a lot of attention and it’s easy to see why. Intelligently managing…

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| | Estimated reading time: 5 minutes | Service
Customer Service Week: The IFS customer perspective
Field Service Worker Header

In recent years, the service industry has seen massive change with disruptive technology and higher customer expectations, but one thing…

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| | Estimated reading time: 3 minutes | Service
Field Service Buzzwords: ‘Internet of Things’
IoT Header

Previously, we discussed the importance of delivering seamless customer service throughout the entire service lifecycle. In this blog we’ll discuss…

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| | Estimated reading time: 4 minutes | Automotive, Creativity & Innovation, Digital Transformation
Predictive maintenance – moving from relevant to essential in the automotive industry
Worker performing test on machinery

The penalties for poor maintenance can be high—in energy production, loss of revenue and component costs, as well as fines…

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| | Estimated reading time: 5 minutes | Agilité d'entreprise, Créativité & Innovation, IFS Applications, Service Management
La servicisation, le modèle à suivre pour tirer son épingle du jeu dans un contexte concurrentiel
La servicisation, le modèle pour tirer son épingle du jeu dans un contexte concurrentiel

A l’heure où la concurrence est de plus en plus forte et internationale, il est devenu plus indispensable que jamais…

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| | Estimated reading time: 12 minutes | Business Technology, Creativity & Innovation, Events, Service, Supply Chain, Transform Your Business
The rise of servitization and the industry’s “what’s next”
The rise of servitization and the industry’s “what’s next"

Live blog coverage from the IFS World Conference 2018 break-out session, “The rise of servitization and the industry’s ‘what’s next’.” Nowhere in…

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| | Estimated reading time: 7 minutes | Manufacturing, Research, Strategy
3 game-changers for the manufacturing industry in 2018
2018 manufacturing industry trends

The Internet of Things (IoT) being built into the product design, manufacturers adopting a more service-centric business model and 3D…

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| | Estimated reading time: 4 minutes | Business Technology, Creativity & Innovation, Research, Retail, Strategy
Is unified commerce putting the customer experience back on center stage as it should be?
Is unified commerce putting the customer experience back on center stage as it should be?

In these days of fake news, there is a tendency to dramatize the fact that change is constant and occurs…

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| | Estimated reading time: 5 minutes | Business Agility, Business Technology, Digital Transformation, Oil & Gas, Research, Service, Strategy
The servitization of the oil and gas service industry
The servitization of the oil and gas service industry

Oil and gas organizations are embracing servitization and leveraging technology to increase profit margins and core service offerings. In general,…

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