| | Estimated reading time: 5 minutes | Energy, Utilities & Resources, Product and Innovation, Service Management
The Resilient Utility: Managing operational risks and workforce limitations

This blog series by IFS explores the 2022 Gartner Market Guide for Mobile Workforce Management Software for Utilities (published by…

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| | Estimated reading time: 30 minutes | assyst Blog
8 Big IT Service Desk Challenges…and How to Use ITSM to Solve Them

Executive Summary In this digital whitepaper, we look at the challenges service desk managers face and the trends behind them….

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| | Estimated reading time: 4 minutes | Brand, Business Agility, Business Technology, IFS Cloud
IFS Cloud Enterprise Asset Management enables standardization and risk-based maintenance for critical infrastructure (or Linear Assets) Networks

As road networks continue to become increasingly complicated, digital and connected, a more structured approach to maintenance that reduces risk…

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| | Estimated reading time: 7 minutes | Business Technology, Energy, Utilities & Resources
TELECOMMUNICATIONS AND 5G: FOUR SECTOR PREDICTIONS FOR 2022

As the world embraces, and expects, smart connected devices, the telecommunications sector is under ever more pressure to deliver fast,…

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| | Estimated reading time: 7 minutes | Cloud, Digital Transformation, Manufacturing, Moment of Service, Service, Technology
Optimized service through transformative orchestration

Increasingly, manufacturers are looking to deliver superior service offers to differentiate their brands, increase margins and secure customer loyalty. As…

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| | Estimated reading time: 5 minutes | Brand, Customer, Customer Engagement, Moment of Service
Navigating the invisible ERP spider’s web: IFS Champion Minna Ingram

The IFS Champions program shines the spotlight on exceptional individuals that work for IFS customers, making use of their IFS…

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| | Estimated reading time: 6 minutes | Business Agility, Business Technology, Customer, Customer Engagement, Digital Transformation, Moment of Service, Research, Service, Supply Chain
90 percent of Companies in the Process of re-engineering their Business 

A huge 90 percent of companies have already or are in the process of reengineering their businesses in the past year to deliver better moments of service. Yet many are…

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| | Estimated reading time: 5 minutes | Energy, Utilities & Resources, Service, Transform Your Business
Tech Trends for Utilities: Our Reality is Now a Merged Reality
Remote Assistance Helps Service Delivery

We are seeing unprecedented change across the industry. The addition of a global pandemic layered on top of increasing natural…

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| | Estimated reading time: 4 minutes | Energy, Utilities & Resources, Service
To Serve and Manage: The Convergence of FSM and MWM for Utilities
FSM and MWM for Utilities

Once again IFS has full coverage in all functional capabilities in the 2021 Gartner Market Guide for Mobile Workforce Management…

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| | Estimated reading time: 3 minutes | IFS News
IFS and iOCO partner to springboard Africa into a new world of working
IFS and iOCO partnership

Two technology industry leaders across Africa, IFS and iOCO, have partnered to help organizations spanning multiple key industries across the…

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| | Estimated reading time: 3 minutes | Digital Transformation, Energy, Utilities & Resources
Digital Transformation in Asset-Heavy Industries
Digital Transformation

Digital transformation is in focus as the mining industry, steel producers and other asset-heavy industries change their processes to balance…

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| | Estimated reading time: 5 minutes | Energy, Utilities & Resources
IFS has full coverage in all functional capabilities for utilities
Gartner Energy and Utilities Mobile Workforce Management Report

IFS has full coverage in all functional capabilities for utilities in the Gartner 2020 Market Guide for Mobile Workforce Management…

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