Last month, Gartner released its 2019 Magic Quadrant for Field Service Management, and for the fourth consecutive time, IFS has…
Read MoreThe Death of the Service Dispatch
Four Key Takeaways on the State of Service, As Told by Gartner’s Magic Quadrant for Field Service Management
Gartner has just released its 2019 Magic Quadrant for Field Service Management, and once again, IFS has been named a…
Read MoreIFS is Named a Leader for the Fourth Consecutive Time in Gartner’s Magic Quadrant for Field Service Management
Gartner has announced that, once again, IFS has been named in the Leaders’ section of the 2019 Magic Quadrant for…
Read More2019 manufacturing predictions: start small, win big with AI
A new generation of point AI solutions will prove themselves in 2019. They’ll build new trust, urgency and understanding of…
Read MoreLe futur du secteur ingénierie, construction & infrastructures: trois critères clés pour choisir un logiciel d’entreprise
Dans le précédent blogpost, je me penchais sur les tendances clés auxquelles font face les entreprises du secteur ingénierie, construction…
Read MoreL’industrie de la construction se transforme à grande vitesse. Êtes-vous prêts ?
Le secteur de l’ingénierie, de la construction et des infrastructures (ICI) fait face à des challenges très importants pour répondre…
Read MoreIndustrial IoT trend advancing rapidly despite strong headwinds
Selecting and implementing any enterprise technology is not a rapid process. And the internet of things (IoT), as an enterprise…
Read MoreHelp, robots will replace our jobs!
Well, at least I don’t believe that. They will definitely change the how we work or, even better, how we…
Read MoreField service in focus: IFS and NEC bring FSM excellence to Japan
Field service management (FSM) is beginning to get a lot of attention and it’s easy to see why. Intelligently managing…
Read MoreWhat’s next in Engineering, Construction & Infrastructure: Three key software selection criteria
In my previous blog, I outlined key trends facing engineering, construction & infrastructure organizations – digital transformation, Building Information Modelling…
Read MoreCustomer Service Week: The IFS customer perspective
In recent years, the service industry has seen massive change with disruptive technology and higher customer expectations, but one thing…
Read MoreField Service Buzzwords: ‘Internet of Things’
Previously, we discussed the importance of delivering seamless customer service throughout the entire service lifecycle. In this blog we’ll discuss…
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