| | 5 minutes | Service
3 Areas of Digital Transformation Being Accelerated by COVID-19 for Service Organizations
covid-19 digital transformation

Many leading service organizations have been on a digital transformation journey for some time – those companies have been well-positioned…

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| | 4 minutes | Creativity & Innovation
It takes a village to defeat COVID-19, but digital transformation will help
rosetta@home

After a natural disaster strikes a community, you will see neighbors joining ranks and helping each other with cleanup and recovery. It will take…

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| | 5 minutes | Digital Transformation, Service, Transform Your Business
AI: A Cornerstone of Your Digital Transformation Strategy
AI: a Cornerstone of your Digital Transformation

When business leaders think about Artificial intelligence (AI), they usually do so in one of two ways. Either they think…

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| | 3 minutes | Business Agility, Business Technology, Digital Transformation, Service
What Factors Should Be Guiding Your Digital Transformation Journey?
What Factor should be guiding your digital transformation

It’s easy for an organization to decide to digitally transform their enterprise. They’ve bought into the buzzwords, read the research,…

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| | 5 minutes | Business Agility, Business Technology, Digital Transformation, Service, Transform Your Business
Don’t Overlook the Cultural Implications of Digital Transformation
Don't Overlook Cultural Implications of Digital Transformation

One of the most common mistakes that plagues organizations attempting to chart a path to true digital transformation is the…

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| | 4 minutes | Business Technology, Digital Transformation, Manufacturing, Process Manufacturing, Transform Your Business
Manufacturing digital transformation in our rear-view mirror

Artificial intelligence (AI). Internet of Things (IoT). Augmented reality (AR). These are the technologies companies in the industries IFS serves…

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| | 4 minutes | Business Technology, Creativity & Innovation, Digital Transformation, Research, Service, Strategy
When digital transformation and customer expectation collide: the field service predicament
Leveraging digital transformation to improve customer service

Can service organizations leverage digital transformation to improve customer service and exceed expectations? Servitization. Uberization. Driverless cars. Drones. Digital transformation…

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| | 3 minutes | Asset Intensive, Business Technology, Creativity & Innovation, Digital Transformation, Manufacturing, Research, Service, Supply Chain
Are 84% missing out on the digital transformation benefits of IoT?
Internet of Things (IoT)

According to a primary research study of 200 IoT decision makers with industrial companies, about 85 percent of them collect…

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| | 3 minutes | Business Technology, Digital Transformation, Research, Strategy
Why executives struggling with digital transformation should read Gartner’s EBPA Report
Gartner’s Market Guide for Enterprise Business Process Analysis

Why EBPA is a new way to visualize and manage the business in an age characterized by rapid change, including…

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| | 3 minutes | Business Technology, Digital Transformation, Events, Finance, Research, Strategy
Fire up your digital transformation and increase profitability 26% using a connected strategy
Fire up your digital transformation and increase profitability 26% using a connected strategy

At the 2017 IDC Directions event in Boston, the full potential for businesses who adopt (and have adopted) digital transformation…

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