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IFS announced today the winners of the first annual Challenger of the Year Awards.

The IFS Challenger of the Year Awards were established to celebrate the greatest achievements among customers using IFS solutions to gain a competitive advantage or create value through innovation. The awards recognize customer success in three main categories: The Wave Maker, The Value Builder, and the Trailblazers (team award).

Wave Maker of the Year describes the fearless IFS customer who has harnessed the latest technologies to digitally transform their business operations—and achieved remarkable results that helped them become an even fiercer challenger in their industry. Value Builder of the Year denotes the IFS customer who showed a stand-out ability to get the most from their IFS implementation in a way that was meaningful to their business. Trailblazers of the Year reflects the intrepid team that embraced the challenger mindset to uncover a highly innovative use of their IFS solution.

Announced today at the IFS World Conference 2019 in Boston, the winners are:

Wave Maker of the Year: Gebr. Eickhoff Maschinenfabrik u. Eisengießerei GmbH

Faced with challenges such as varying local market requirements, insufficient business data, and a landscape of disparate business systems, the company embraced innovation to transform its operations.

Leveraging IFS Field Service Management 6 as an early adopter, and deploying enabling technology such as IoT, the company has truly made waves in terms of information accessibility and data accuracy.

Value Builder of the Year: Babcock

Babcock is a leading provider of critical, complex engineering services which support national defense, save lives and protect communities. The judges recognized Babcock as the customer who has derived the most significant business value from using IFS solutions, in the fastest possible time.

Trailblazers of the Year: Restek Corporation

Restek’s ERP team took a highly-customized ERP system that was rapidly approaching end-of-life and implemented IFS Applications. The ERP implementation at Restek, in partnership with IFS, introduced a new ERP methodology to complement the Restek’s modern business processes. This meant challenging and changing its business philosophy.

In the end, not only did IFS’s systems support the the new processes, they helped position Restek in a fantastic position to grow into the future.

WorkWave Impact Awards

In recognition of the customer who has demonstrated the best use of WorkWave software, the WorkWave Impact Awards were presented to Pacific Pest Control (PestPac) and Morris Jenkins (ServMan).

I have been immensely impressed by the large number of submissions we have received from our challenger customers and I want to express my warmest congratulations to the winners of the first installment of these awards.

The best aspect of my job is that it puts me in direct contact with customers all over the world—giving me insights into all the different ways our solutions are used to break down barriers and challenge the status quo.

By instituting the Challenger of the Year Awards, we are able to spotlight the best examples and hopefully inspire others to find new ways of deriving value from their IFS investment.

The winners were selected by a panel of expert judges, comprising Reid Paquin, Research Director, Manufacturing IT Priorities & Strategies at IDC, Chris Gera, Managing Director, EVP Research & Insights at Service Council, and Brian Sommer, President and Founder of TechVentive.

Learn more about the Challenger of the Year Awards at

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