| | Estimated reading time: 4 minutes | Business Agility, Business Technology, Cloud, Customer, Customer Engagement, Digital Transformation, Moment of Service, Research
58 Percent of Consumers Share Poor Experiences with their Network

The ramifications for companies that fail at the moment of service are significant. A quarter of consumers say they would abandon a brand after just one…

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| | Estimated reading time: 2 minutes | Engineering, Construction & Infrastructure
Modular Construction – The Future of Construction
Construction ERP

The construction industry has long been challenged by shortages in labor, low profit margins and poor project delivery performance. As…

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| | Estimated reading time: 5 minutes | Oil & Gas, Transform Your Business
Technology as a facilitator for growth in the wake of a pandemic
Digital Business Models

On May 5th, I was joined by Secretary of State, Lucie Katrine Sunde-Eidem; CEO at Dolphin Drilling, Bjørnar Iversen; Communication…

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| | Estimated reading time: 4 minutes | Partner
Q&A with IFS Partner: Astra Canyon Group
Astra Canyon Group

In this installment of our Partner Q&A Series, Erin Wainscott sat down with Naren Velu, President & CEO of Astra…

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| | Estimated reading time: 4 minutes | Business Agility, Business Technology, Cloud, Digital Transformation, IFS Cloud
How to future-proof your integration strategy

Customers implementing an ERP solution must also carefully consider their integration and data management strategy. Moritz Roedel, Chief Technology Officer…

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| | Estimated reading time: 2 minutes | Business Agility, Business Technology, Digital Transformation, Service, Service Management, Technology
IFS PSO: Unmatched Oversight and Automation, Recognized by the UK National Innovation Awards

We are honored that IFS has received recognition as a runner-up in the categories for ‘Remote Workforce Management’ and ‘Remote…

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| | Estimated reading time: 6 minutes | Business Agility, Business Technology, Customer, Customer Engagement, Digital Transformation, Moment of Service, Research, Service, Supply Chain
90 percent of Companies in the Process of re-engineering their Business 

A huge 90 percent of companies have already or are in the process of reengineering their businesses in the past year to deliver better moments of service. Yet many are…

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| | Estimated reading time: 3 minutes | Business Technology, Cloud, Customer, Customer Engagement, Digital Transformation
Understanding New Business Models And Opportunities In The Wake Of Covid-19

March of last year saw us publish the findings of a major study that, among other things, touched on the…

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| | Estimated reading time: 5 minutes | Energy, Utilities & Resources
Three Technologies Transforming Global Ports and Terminals
Ports and Terminals

It is estimated that a typical containerized cargo shipment has 30 parties involved in its journey and passes through at…

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| | Estimated reading time: 5 minutes | Energy, Utilities & Resources, Service, Transform Your Business
Tech Trends for Utilities: Our Reality is Now a Merged Reality
Remote Assistance Helps Service Delivery

We are seeing unprecedented change across the industry. The addition of a global pandemic layered on top of increasing natural…

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| | Estimated reading time: 3 minutes | Just For Fun
Employee Spotlight: Ayman Tohami

Get to know: Ayman Tohami, Senior Presales Consultant, in our latest installment of Employee Spotlight! Location: Cologne, Germany Team: Service…

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| | Estimated reading time: 1 minute | Service
How Long Does it take to Schedule 40,000 Service Tasks?
Service Tasks

So, how long does it take to schedule 40,000 service tasks? With IFS, you can adjust the schedules for tens…

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