CRM and FSM must work together. Why? Because together they give your business a 360 Degree view of your customer…
Read MoreCRM + FSM = A 360 Degree View of the Customer
Field Service Buzzwords: A Blog Series
It’s an exciting time to be involved in the service industry, but with so many technology buzzwords flying around—artificial intelligence,…
Read MoreUsing Technology and Service Provision to get ahead in the Diversifying Energy Market
To deliver in the new energy paradigm, suppliers need to focus on two key areas – technology and service provision….
Read MoreHow new technology and AI can control rising maintenance costs
Activity in Australia’s mining sector is accelerating, auguring well for exports and the broader economy, according to economic forecaster and…
Read MoreQ&A: Will construction companies be able to keep pace with demand?
In this Q&A, Kenny Ingram, construction and contracting industry expert and Global Industry Director at IFS, answers questions on whether…
Read MoreFabricants: avez-vous opté pour la servicisation?
Pour se démarquer dans le secteur de la fabrication industrielle, les entreprises doivent opter pour la servicisation en associant les…
Read MoreERP 2028: Un coup d’oeil vers le futur
IMAGINONS-NOUS DANS 10 ANS. A QUOI RESSEMBLERAIT UN ERP EN 2028 ? Au cours de ces trente dernières années, nous…
Read MoreDigital investments are key to the recovery of the mining industry
Digital investments, new business models, digital twins and IoT empower mining companies to leverage industry recovery. After a tough couple…
Read MoreWhy the hype around AI?
In my previous blog, “Are chimpanzees more intelligent than computers?,” I established some thoughts about what it all means, about…
Read MoreERP 2028: A look into the future?
Imagine going forward in time 10 years. What will ERP 2028 be like? When I was much younger, the idea…
Read MoreAre you a manufacturer that has yet to derive value from servitization?
Businesses looking to differentiate themselves in the industrial manufacturing industry should consider combining traditional products with new services (servitization). By…
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